Acquia’s Remote Site Administration service (RA) allows Acquia to handle typical and routine Drupal administration tasks so your team can focus on developing new features or on completing other high-value tasks. Administration includes normal maintenance tasks and minor website modifications that an on-site administrator would typically handle through the Drupal administrative user interface for a fully designed and operating website. You can create work requests for an Acquia administrator by creating a support ticket online or calling Acquia support.
Using Remote Administration provides many benefits, including the following:
- Streamline routine updates and maintenance
Our team of Drupal support specialists is well versed in Drupal website administration. Remote Administration simplifies Drupal update and maintenance efforts to free staff members from time-consuming routine tasks, saving both time and money.
- Ensure your website is secure and up-to-date
With Remote Administration, Acquia will keep your website up-to-date with the latest security patches and bug fixes to modules installed on your website. Our Drupal security experts will ensure your website maintains the highest security possible and responds quickly when new vulnerabilities are identified.
- Implement best practices quickly and easily
Acquia's knowledgeable Drupal Support team will help you implement best practices such as revision control, staging and deployment, testing, updates, backup monitoring, and more. In addition, a team of experts is available 24x7 to provide the support that you need to deploy Drupal with confidence.