---
title: "Will I get any email if I pass the warning threshold for bounce and complaint rates?"
date: "2025-02-04T14:34:51+00:00"
summary: "Get notified when bounce and complaint rates exceed thresholds. Receive detailed CSV reports with message IDs, timestamps, and more."
image:
type: "article"
url: "/acquia-cloud-platform/help/61116-will-i-get-any-email-if-i-pass-warning-threshold-bounce-and-complaint-rates"
id: "5b950bfa-7b92-4b89-8b98-1150f15fc5e3"
---

Yes. After you cross the defined threshold for bounce and complaint rates, Acquia sends an automated email with a CSV containing detailed information.

The CSV file consists of the following columns:

**Parameter**

**Description**

**Sample Value**

**messageId**

A string of characters that uniquely identifies the sent email.

`0100018700b8e709-cbdc5b94-263b-440b-87ee-eb1684670ccd-000000`

**subscriptionUuid**

The subscription UUID of the customer.

`6b0b073b-da26-443a-93f6-cce34ae95d75`

**fromEmail**

The address from which the email was sent.

`john@galvin.com`

**timestamp**

The time when the email was sent.

`2023-03-20T20:32:10.505Z`

**feedbackTs**

The time when the email’s bounce or complaint feedback was received.

`2023-03-21T17:36:38.000Z`

**siteUrl**

The URL of the site from which the email was sent.

`http://www.stage.com/musicals-shows/`

**recipientEmail**

The recipient of the bounce or complaint email.

`galvin@john.com`

**causeSubType**

The secondary reason for which the email is on the suppression list.

`repeated email`

**clientId**

The UUID of the customer’s application.

`a10a7145-c57e-4cfa-a310-47eecdd3ed15`

**causeType**

The primary reason for which the email is on the suppression list.

`abuse`