---
title: "Cloud Tasks Failing Due to Missing Welcome Tag"
date: "2025-02-06T00:07:16+00:00"
summary:
image:
type: "article"
url: "/acquia-cloud-platform/help/94136-cloud-tasks-failing-due-missing-welcome-tag"
id: "cfa0a7d3-b4b9-4ba3-91e9-91215305101d"
---

**Problem:**

In some cases you might run into an issue where when trying to copy databases between environments, enabling or disabling production mode that you get an error that says the following:

    An unknown error occurred. Please try your request again. If the problem persists, contact Acquia Support. Request ID: [ ... ]

or

    error: pathspec "tags/WELCOME" did not match any file(s) known to git.

If this started after a recent environment was provisioned (such as Remote Administration) this may be because the WELCOME tag is no longer available in your Acquia Git Repository.

**Solution:**

To correct this issue you can run the following commands in your local repository and then push to Acquia Cloud:

    git tag WELCOME $(git rev-list --max-parents=0 master)
    git push --tags

This will create the WELCOME tag for the first commit in the history of your repository.