--- title: "Managing subscriptions" date: "2024-02-14T06:18:38+00:00" summary: "Easily manage your Cloud Platform subscriptions with our comprehensive guide. Learn to view, rename, transfer, and delete subscriptions, plus configure Remote Administration services for enhanced control." image: type: "page" url: "/acquia-cloud-platform/managing-subscriptions" id: "0d4dd243-586b-4c5b-ab7d-f07196f46806" --- Your [organization](/acquia-cloud-platform/access/teams/organizations) on Cloud Platform may include several Cloud Platform subscriptions. Use the information on this page to help you manage and learn more about those subscriptions. Viewing subscriptions --------------------- Note The information in this section is available only for accounts that have _Owner_ or _Administrator_ [permissions](/acquia-cloud-platform/access/teams/roles) for the selected [organization](access/teams/organizations.html). To view your subscriptions: 1. [Sign in to the Cloud Platform user interface](/node/55875) as an _Owner_ or _Administrator_, and click **Manage** in the top menu. 2. Click your organization’s information card. The system displays the Organizations page. 3. In the left menu, click **Subscriptions**. The Cloud Platform user interface displays all Cloud Platform subscriptions associated with the organization. For each subscription, Cloud Platform displays the following: * Subscription name * Type (for example, Cloud Platform Enterprise) * Expiration date To view additional details about a subscription, click the subscription name. The system displays the Subscription Overview page. The Subscription Details section on the Overview page displays the following items: * Subscription Name * Subscription Type * Start Date * Expiration Date * Applications: Click **See All** to view all the applications in the subscription. However, if you have the Multi-Experience Operations entitlement, the system displays codebases associated with the subscription. The Subscription Entitlements section on the Overview page displays the following items: * Number of Cloud IDEs used and available in the subscription * Number of applications used and available in the subscription * Number of advisory hours used and available for the subscription * Number of Cloud Platform CD environments (CDEs) allowed in your subscription * Number of Code Studio seats used and available for the subscription The Usage Summary section on the Overview page displays the following items: * Number of Views for the current month, including the monthly limit * Number of Visits for the current month, including the monthly limit * Number of Views and Visits for the last six months Note For more information on the eligibility criteria for viewing this section, see [Eligibility for usage information](/acquia-cloud-platform/managing-subscriptions/usage#cloud-usage-eligibility). Renaming a subscription ----------------------- Note The information in this section is available only for accounts that have _Owner_ or _Administrator_ permissions for the selected organization. To rename a subscription: 1. [Sign in to the Cloud Platform user interface](/node/55875) as an _Owner_ or _Administrator_, and click **Manage** in the top menu. 2. Click your organization’s information card. The system displays the Organizations page. 3. In the left menu, click **Subscriptions**. 4. For the subscription that you want to rename, access the Kebab menu and click **Rename**. 5. In **Subscription name**, enter the new name for the subscription. 6. Click **Rename**. Transferring a subscription to another organization --------------------------------------------------- Based on the following Cloud Platform subscription types, use the process for your subscription type to transfer a subscription to another organization: * _Cloud Platform Enterprise_: [Create a Support ticket](/service-offerings/support#contact-acquia-support). * _Cloud Platform Professional_: Complete the following steps: Note This process is available only for accounts with _Owner_ [permissions](/acquia-cloud-platform/access/teams/roles) for the selected [organization](/acquia-cloud-platform/access/teams/organizations). 1. [Add a new subscription](/acquia-cloud-platform/create-apps) to the desired organization. 2. Migrate your existing subscription data to the new subscription by either [migrating the data yourself](/acquia-cloud-platform/onboarding/migrate/applications#migrate-yourself) or by [obtaining assistance from Acquia](/acquia-cloud-platform/onboarding/migrate/applications#migrate-with-acquia). 3. After you complete the migration process, [delete the unneeded subscription](../support/billing.html#billing-cancel). Changing a subscription’s region -------------------------------- After you create a Platform subscription, you cannot change the region in which it was created to a different value. Instead, create a new subscription in the different region, export your website from Cloud Platform, and then import the website into the new subscription. Deleting a sitegroup -------------------- Important * Deleting a sitegroup is permanent, and deleted sitegroups can’t be restored. After you delete a sitegroup, you can no longer access your application or its files. * For information about deleting a website from Site Factory, see [Deleting a site](/site-factory/manage/website/delete). To delete a sitegroup from Cloud Platform (_after_ you’ve backed up your [applications](/acquia-cloud-platform/manage-apps/back-up), [log files](/acquia-cloud-platform/using-logs "Using logs"), and any other required information), [create a Support ticket](/service-offerings/support#contact-acquia-support) containing the following information: * The name of the [sitegroup](/definitions/sitename) you want to delete. * The date you want the sitegroup to be deleted. _If your subscription includes an Account Manager (AM) or Customer Success Manager (CSM),_ Acquia Support will confirm your request with them before completing the deletion process. After confirming you have downloaded any needed data, code, and databases, Acquia Support will delete your sitegroup. Note If you are a Cloud Platform Professional subscriber, see [Cancellation](/service-offerings/billing#billing-cancel). Remote Administration --------------------- Some subscriptions may use Acquia’s [Remote Administration services](/acquia-cms/ra). Subscriptions with this service will have an **RA** link in the left menu, and clicking this link enables you to [configure the preferences](/acquia-cms/ra/preferences) for your Remote Administration service.