---
title: "How do I browse in private browsing mode?"
date: "2025-01-09T20:46:11+00:00"
summary:
image:
type: "page"
url: "/acquia-dam/how-do-i-browse-private-browsing-mode"
id: "ec6a8a36-105c-4ead-8ccd-4538bbfd1693"
---

Table of contents will be added

If you're experiencing issues browsing for assets in the Acquia DAM, it may be due to a temporary file stored in your computer's cache or additional web browser plugins or add-ons. To verify if this is the cause, use private browsing mode in a window that doesn't use the cache, plugins, or add-ons.

Chrome (Windows OS)
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1.  Click **CTRL+SHIFT+N**.
2.  You will be presented with a new window stating you are in incognito mode.
3.  Enter the URL for the site in this window and retry to browse.

  
Chrome (Mac OS)
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1.  Click **SHIFT+COMMAND+N** to open an incognito window.
2.  You will be presented with a new window stating you are in incognito mode.
3.  Enter the URL for the site in this window and retry to browse.

  
Firefox (Windows OS)
-----------------------

1.  Click **CTRL+SHIFT+P**.
2.  You will be presented with a new window stating you are in private browsing mode.
3.  Enter the URL for the site in this window and retry to browse.

  
Firefox (Mac OS)
-------------------

1.  Click **SHIFT+COMMAND+P**.
2.  You will be presented with a new window stating you are in private browsing mode.
3.  Enter the URL for the site in this window and retry to browse.

  
Safari (Mac OS)
------------------

1.  Go to the **Safari** menu.
2.  Choose the **Private Browsing...** option.
3.  Click **OK** when prompted with a confirmation message that states, "Do you want to turn on Private Browsing Mode?"
4.  Enter the URL for the site and retry to browse.