---
title: "How do I Transfer Ownership of a Portal?"
date: "2025-05-07T10:39:51+00:00"
summary: "Learn how to easily transfer portal ownership in Digital Asset Management with step-by-step instructions for administrators."
image:
type: "page"
url: "/acquia-dam/how-do-i-transfer-ownership-portal"
id: "4dfc1456-9e27-41cf-a85a-e57b8e642ea9"
---

If an administrator leaves your organization, you may encounter issues with the portals they owned after their account is deactivated. Previously, a transfer of ownership required contacting support. However, with the transfer ownership feature, administrators can go to the user interface and change portal owners directly. A new option in the share menu within a portal facilitates the transfer of portal ownership.

Transferring ownership of a portal
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To transfer ownership, use the following steps:

1.  Log on to **Digital Asset Management (DAM).**
2.  Navigate to the **Portals** application.
3.  In the dashboard, choose the portal whose ownership you intend to transfer.
4.  Click the ellipsis menu of the selected portal.
5.  Select **Share**.  
      
    ![Share option](https://acquia.file.force.com/servlet/rtaImage?eid=ka0Pb000000COjJ&feoid=00N6g00000WDN1a&refid=0EMPb00000I9ITD)   
     
6.  In the **Share** menu, scroll down to the **Transfer portal** option.  
      
    ![Share menu, scroll down to the Transfer portal](https://acquia.file.force.com/servlet/rtaImage?eid=ka0Pb000000COjJ&feoid=00N6g00000WDN1a&refid=0EMPb00000I9c5J)   
     
7.  In the **Enter names** **or** **Email addresses** field, enter the first two letters of the required user's name.  
    A dropdown menu that displays potential recipients appears.
8.  Select the appropriate user from the dropdown list.
9.  Click **Transfer** to finalize the transfer.  
    After you transfer ownership, a confirmation message appears at the bottom of the screen to indicate that the new person owns the portal.  
    ![Successful portal transfer message](https://acquia.file.force.com/servlet/rtaImage?eid=ka0Pb000000COjJ&feoid=00N6g00000WDN1a&refid=0EMPb00000I9cTV)