--- title: "Portals FAQs" date: "2025-01-09T17:00:00+00:00" summary: "Get answers to common questions about Acquia DAM (Widen) portals. Learn about collection creation, portal upgrades, metadata handling, asset display options, access requirements, and more. Find solutions for effective portal management." image: type: "page" url: "/acquia-dam/portals-faqs" id: "e5550143-76e7-4940-bb4b-3a7953a6b40c" --- Table of contents will be added If I want to create a new collection for a portal, can I do that from directly in the portal? --------------------------------------------------------------------------------------------- No. Collections can only be created in Assets. If I upgrade from Standard Portals to Brand Portals, can I still access the Standard Portals I created? ------------------------------------------------------------------------------------------------------- Yes, you can still access and build new Standard Portals. I created a portal and downloaded assets, but none of the metadata fields went with. Will this change? ------------------------------------------------------------------------------------------------------ XMP metadata isn't embedded when assets are downloaded from a portal. We're looking to include this when we allow high-res format downloads in the future, however. Can I put a caption below an image preview in a portal? ------------------------------------------------------- You can allow [filenames or other metadata](What-can-be-used-for-display-names-in-portals) to display below previews within asset sections. Do I need an Acquia DAM (Widen) account to view portals? -------------------------------------------------------- No. If portals set to "public" are shared with you, you don't need to be a registered DAM user to view them. However, if portals are set to require login, you will not be able to view those unless you have a DAM account, and if the portals shared with you require an [access code](/acquia-dam/how-do-i-share-portal "How do I share a portal?"), the portal creator will supply that and you'll be able to access them. Can I modify how portals display on the dashboard? -------------------------------------------------- No, you can't choose the exact order of portals on the dashboard, but you can [search, sort, and filter](How-do-I-manage-portals) for portals from that page. When I expire a portal, do assets in the DAM also expire? --------------------------------------------------------- No. Only the portal is expired. The asset expiration date in your site does not change. Can I see details, like access codes and emails, in a spreadsheet for portal views? ----------------------------------------------------------------------------------- No.