---
title: "Help and support"
date: "2025-12-04T19:56:35+00:00"
summary: "Get expert help for Acquia Source with in-product support, live agents, and comprehensive resources. Solve issues fast."
image:
type: "page"
url: "/acquia-source/help-and-support"
id: "f16d8f27-3d8e-4748-8cca-14f03cc3adad"
---

Acquia Source offers help and support in the following ways:

![Acquia Source help and support options](https://acquia.widen.net/content/pg8wq9uha9/web/Acquia%20Source%20in-product%20help%20options.png?v=0f5e2f79-dc1c-420b-9802-e7efbcdf6f81)

1.  Click the **Acquia Copilot** icon to access in-product self-service support. Ask questions and refine them to get the answers you need, sourced from Acquia's extensive documentation and knowledge base. 
    
    ![Acquia Source help and support options](https://acquia.widen.net/content/jujew1zc3v/web/Acquia%20Copilot%20in%20Acquia%20Source.png?h=480&v=25de5220-2195-45a1-a471-692b103d9f89&itok=84eMN2MU)
    
    If you don't find what you need, click **Talk to a live agent** to transition to help from one of Acquia's capable Customer Support team members. They pick up the conversation where the Copilot stops. 
    
    ![Acquia Source help and support options](https://acquia.widen.net/content/ahsipxl8nm/web/Acquia%20Copilot%20talk%20to%20live%20agent%20button.png?w=480&v=01e57aeb-6b60-4401-ba6e-e564f868f18a&itok=PYdmsbmo)
    
2.  Click the **Help** icon to access all of the Acquia support options:

*   Search helpful content in our [digital resource center.](https://docs.acquia.com/)
*   View Support tickets
*   Submit a Support ticket
*   Access [Acquia Status](https://status.acquia.com)