---
title: "Source Product Privacy Notice"
date: "2026-02-04T15:45:36+00:00"
summary: "Discover Acquia Source's privacy features, data processing details, and security measures for Drupal-powered websites."
image:
type: "page"
url: "/acquia-source/source-product-privacy-notice"
id: "557832cd-1e96-48e9-baf8-bf7e496db1c9"
---

Acquia Source (powered by Drupal)
---------------------------------

Last revision of this Product Notice: 1 October 2025  
Prior version(s) of this Product Notice: 31 July 2025

This Product Notices describes the privacy relevant aspects of the above-mentioned Acquia product/services.

### About the Product/Services

For details about these Products, please refer to the Product Description available online at  
https://docs.acquia.com/service-offerings/products-and-services-guide.

### 1\. Processing Operation(s)

The objective of Processing of Personal Data by data importer is the performance of the Services pursuant to the Agreement.

*   Processing of Personal Data to deliver its core functionalities required: ☒ yes ☐ no
*   Optional features processing Personal Data: ☒ yes ☐ no
    *   The optional features are deactivated by default: ☒ yes ☐ no ☐ n/a\*
*   Processing of sensitive Personal Data: ☒ yes \*\* ☐ no ☐ n/a\*
*   Profiling of individuals based on personal characteristics: ☒ yes \*\* ☐ no ☐ n/a\*
*   Automated decision making that produces legal or other significant impacts on individuals: ☐ yes ☒ no ☐ n/a\*
*   Processing via an AI tool available with the Product ☒ yes ☐ no
    *   The AI feature is deactivated by default: ☐ yes ☒ no
    *   The AI feature processes Personal Data: ☐ yes ☒ no
    *   The AI feature processes sensitive Personal Data ☐ yes ☒ no
    *   The Customer can control what data the AI tool processes: ☒ yes ☐ no

\* (n/a = not applicable)  
\*\* (optional; depends on the Customer’s configuration of the system, the connection to other systems, and the categories chosen by the Customer to be collected from Third Party Users).

### 2\. Details of Personal Data being processed

**Categories of Personal Data** 

**Categories of Data Subjects**

**Purpose of**  
**Processing**

**Categories**  
**of Data Recipients**

**Needed**  
**for Core**  
**Features**

**Processing**  
**Location**

**Acquia Inc.**  
**acts as**  
**Processor**

Through the configuration,  
design, and administration of  
its own Drupal application,  
Customer, in its sole discretion,  
determines and controls the  
categories of personal data  
collected by their Drupal  
Application and, thus, provided  
to Acquia for processing. These  
may be individual identifiers,  
contact details, online  
identifiers, network activity,  
location data, and any sensitive  
data categories.

Through the configuration,  
design, and administration  
of its own Drupal  
application, Customer in its  
sole discretion determines  
and controls the categories  
of data subjects collected  
by their Drupal Application.  
Primarily, these would be  
Customer’s site  
administrators and  
end-users, such as visitors  
to Customer’s website.

Provision of  
the Services  
by Acquia to  
Customer

Site  
administrat  
ors; Acquia  
Service  
Providers  
and  
Subprocess  
ors;

Yes

US-East\*\*\*  
EU-Central\*\*\*

Yes

\*\*\* Alternative data centre locations are not supported at this time.

**3\. Privacy Enhancements**

**Objective**

**Technology / Measure**

**Data at Rest**

**Data in Transit**

Anonymization and  
Pseudonymization

Data anonymization at Customer level optional for  
Customer

Partial  
(Individual  
CMS accounts  
excluded)

Partial (Individual  
CMS accounts  
excluded)

Data confidentiality

Access control measures  
Encryption at customer level

Encryption at Acquia level

Yes

Yes

Yes

Yes

Yes

Yes

Data integrity

Anti-tampering technology (see Security Annex)

Yes

Yes

Data availability including  
restoring availability,  
restoring access to personal  
data, and data resilience

Business continuity and disaster recovery measures (see  
Security Annex)

Yes

N/A

Regular testing, assessing and  
evaluating of TOMs

Regular security and process reviews (see also Security  
Annex)

Yes

N/A

### 4\. Certifications

Working toward SOC2 Type 2

### 5\. Data Subject Rights

Through the Product’s administration console and through the Customer’s own Drupal application, the Customer may manage,  
update, retrieve, and erase individual Personal Data.

### 6\. (Personal) Data Retention Cycles

The retention of data in the Product is managed by the Customer and may be stored during the entire term of the Services. Latest 90  
days after the end of the contractual term of the Services, Acquia will purge any customer data in the Services including personal  
data from its systems.

### 7\. Sub-Processing

The specific list of Acquia’s sub-processors is available from: www.acquia.com/about-us/legal/subprocessors  
Any current Acquia customer with a data processing agreement in place with Acquia may subscribe to receive notifications of new or  
changed sub-processors through the above website.

### 8\. Description of the technical and organisational security measures implemented by the data importer in accordance with  
Clauses 4(d) and 5(c) (or document/legislation attached)

Data importer has implemented and will maintain appropriate administrative, physical, and technical safeguards for the protection of  
the security, confidentiality and integrity of Personal Data uploaded to the Services, as described in the Acquia Security Annex  
(available from https://www.acquia.com/sites/default/files/legal/acquia-security-annex.pdf) applicable to the specific Services  
purchased by data exporter, as updated from time to time, and made available by data importer upon request. The data exporter is  
wholly responsible for implementing and maintaining security and data administration within any data exporter applications,  
configuration settings, or log settings used by data exporter in conjunction with the Services.