---
title: "Alert responses"
date: "2024-02-14T06:18:38+00:00"
summary: "Discover the meaning behind CDP alert responses. Learn about campaign failures, data refresh delays, and other critical notifications to effectively manage your Customer Data Platform."
image:
type: "page"
url: "/customer-data-platform/alert-responses"
id: "1868d651-4d8e-4bad-93e5-5ae57cd2564d"
---

The following table lists the alert responses that you receive through email while performing various actions:

**Email subject**

**Description**

**Customer 360 Profiles - Issue**

The 360 Profiles refresh workflow is delayed or failed. This issue is resolved by the CDP team.

**AIF Runner Failure**

The _Scheduled Input Connector_ workflow failed.

**AIF SLA Error Completion Notice**

The error in the _Scheduled Input Connector_ workflow is resolved and the workflow is successful.

**AIF SLA Error Delay**

The _Input Connector_ is ingesting data during the BI step of the data refresh process. During data ingestion, CDP does not update data and the CDP team cannot intervene.

**AIF threshold exceeded**

The _Input Connector_ attempted to load more than 120 files, exceeding the maximum threshold limit of 120 files at a time. The CDP team ensures that these files are ingested through separate batches.

**Campaign Failure (Do Not Rerun)**

A campaign failed due to a generic issue. Ensure that you do not rerun the campaign. This issue is resolved by the CDP team.

**ACTION REQUIRED - Campaign Failure - Connector Issue**

A campaign failed due to an issue with the _Output Connector_.

**Campaign Failure - Manually Started Campaign**

A manual campaign failed. The CDP team does not look into the issue because it is not a scheduled campaign.

**Campaign Failure**

A campaign failed due to a missing directory.

**ACTION REQUIRED - Campaign Failure - SFTP Destination Server Issue**

A campaign failed due to a connection timeout. This is usually an issue on the destination.

**Campaign Notification - Manual re-run successful**

The CDP Alerts team reran a failed campaign so that the campaign is completed.

**ACTION REQUIRED - Campaign Notification - Failure**

A campaign failed due to changes in the campaign’s configuration.

**Record Counter check for feeds - no records received**

The _Scheduled Input Connector_ run picked the files with no records.

**Record counter check for feeds - less records received**

The _Scheduled Input Connector_ run received less number of files than the configured number.

**Data Refresh Delay - Actions Completed**

The _Data Refresh Delay_ workflow is completed.

**Campaign Failure - Facebook Outage**

A campaign failed due to a Facebook outage.

**Data Refresh Delay - Metrics/IQ Refreshed**

The delayed metrics or IQ runner workflow is completed.

**Interactive Query Runner Default Delay**

The metrics or IQ runner workflow is delayed or in progress.

**Interactive Query Runner Default Failure**

The metrics or IQ runner workflow failed. This issue is resolved by the CDP team.

**ACTION REQUIRED - Data Not Imported - Missing Feeds**

The _Scheduled Input Connector_ run did not pick any files.

**Report Failure**

A generic report failure where more details are available in the description of the email.

**Report Failure - Manually Started Report**

A manual report failed. The CDP team does not look into the issue because it is not a scheduled report.

**Data Refresh - Completed**

The data refresh process is completed.

**Data Refresh Delay**

The data refresh process is delayed.

**WebTag Issue**

The majority of the WebTags resulted in 400 or 401 error codes. You must fix the error on the site.

**Campaign Notification - Zero Audience**

The scheduled campaign returned a zero audience count.

**Report Notification - Zero Audience**

The scheduled report returned a zero audience count.