---
title: "Using near real-time pipeline"
date: "2024-08-24T11:25:43+00:00"
summary: "Monitor and respond to customer interactions in near real-time with our pipeline feature for timely, personalized engagement."
image:
type: "page"
url: "/customer-data-platform/using-near-real-time-pipeline"
id: "ea3801b0-6bd9-4f73-9892-2d1924ec7dcd"
---

With the near real-time pipeline feature, you can effectively monitor and respond to customer interactions, ensuring timely and personalized engagement.

Viewing near real-time events
-----------------------------

1.  [Sign in to the CDP user interface](/customer-data-platform/getting-started/signin-cdp).
2.  Click **360 Profiles**.
3.  To search for a customer:
    1.  Enter any of the following details of the customer:
        
        *   First Name
            
        *   Last Name
            
        *   Email
            
        *   Phone
            
        *   Source Customer Number
            
        *   Address
            
        *   City
            
        *   State
            
        *   Zip
            
        *   Country
            
    2.  Clear the **Exact Match Only** checkbox.
        
    3.  Click **S****earch**.
        
4.  Click the required customer record from the search results.
5.  Click the **Journey** tab.  
    The A360 Profiles UI displays all the latest events processed within a delay of 1 to 2 minutes.