---
title: "Error: The Content Hub client is not connected so the webhook operations could not be performed."
date: "2023-06-08T17:35:54+00:00"
summary: "Fix the \"Content Hub client not connected\" webhook error—check your publisher config, subscriber settings, and clear Drupal cache."
image:
type: "article"
url: "/drupal-starter-kits/add-ons/content-hub/help/93031-error-content-hub-client-not-connected-so-webhook-operations-could-not-be-performed"
id: "5cddc099-f00c-44c4-8be0-ecafe366ea6b"
---

Issue
-----

Data is not populating to Content Hub. When I run the webhook management operation command, I receive the following error:

    mysitegroup@srv-1234:/var/www/html/site.env/docroot$ drush --uri=http://examplesite.com ach-wh list 
    The Content Hub client is not connected so the webhook operations could not be performed.

Resolution
----------

Check to ensure your webhook is properly configured and enabled on your Content Hub PUBLISHER Drupal website at the path: `admin/config/services/acquia-contenthub/subscription`

Please also ensure that your configuration is correct on your subscriber site at the path: `/admin/config/services/acquia-contenthub`  
  
Afterwards, clear Drupal cache, then test the command again.

See our documentation on the Drush command: [https://docs.acquia.com/contenthub/contenthub-command-list/](/node/56021)