---
title: "Acquia Status page"
date: "2024-02-14T06:18:38+00:00"
summary: "Stay informed about Acquia's platform status, maintenance, and security issues. Subscribe to real-time updates via email, SMS, Slack, or RSS for seamless service monitoring and incident tracking."
image:
type: "page"
url: "/service-offerings/acquia-status-page"
id: "bd8b3768-03c4-4752-8c3d-54b5374b5c2b"
---

The [Acquia Status](http://status.acquia.com) page provides the latest information about emergency maintenance, platform-wide service interruptions, and security issues affecting any of the major Acquia platforms and products. This page provides separate status alerts for each platform and product.

Receiving Notifications
-----------------------

You can subscribe and configure notifications from Acquia Status. For instructions, see [Subscribing to Acquia Status and Acquia Maintenance](/service-offerings/subscribing-acquia-status-and-acquia-maintenance "Subscribing to Acquia Status and Acquia Maintenance").

Viewing incidents
-----------------

The **Acquia** **Status** page also provides updates on individual incidents as they occur. When an incident is first posted, we mark the status as _Investigating_. We then update the status to _Identified_, _Monitoring_, or _Resolved_, with the appropriate information. Not every incident will pass through each of the statuses. For example, we may resolve a short, temporary blip and the status can go directly from _Investigating_ to _Resolved_, skipping _Identified_ and _Monitoring_.

Changing emergency communication practices
------------------------------------------

Acquia will not send emergency notification email messages directly to subscriber contacts for any issue adequately covered by updates to the [Acquia Status](http://status.acquia.com) page. Acquia will notify subscribers by email or Support ticket if:

*   The [Acquia Status](http://status.acquia.com) page cannot cover a situation.
*   The status message is specific to a group of subscribers not represented on the [Acquia Status](http://status.acquia.com) page.

Receiving Acquia maintenance communications
-------------------------------------------

Notifications about important maintenance to Acquia products/services are sent through various channels, including [Acquia Maintenance](http://maintenance.acquia.com). For more information, see [Maintenance Communications](/service-offerings/maintenance-communications "Maintenance Communications").