---
title: "Known Issues"
date: "2024-02-14T06:18:38+00:00"
summary: "Stay informed about current limitations in Acquia Ticket Center. Learn how to contact support if you can't create a ticket, and discover workarounds for communication preferences and CC management."
image:
type: "page"
url: "/service-offerings/known-issues"
id: "f35bc880-790c-47ae-b351-6bfe3fb198f7"
---

This page provides the known issues in the Acquia Ticket Center:

If for any reason you are unable to create a case ticket, [contact Acquia Support by phone](/service-offerings/guide/contact-support).

*   Ability to opt out of case communications
    
*   Ability to manually add or remove a CC on a case