---
title: "Site Studio Support Scope"
date: "2024-02-14T06:18:38+00:00"
summary: "Discover Acquia Site Studio, a low-code Drupal add-on that empowers non-developers to create brand-compliant websites 4x faster. Learn about support options and subscription tiers for this innovative tool."
image:
type: "page"
url: "/service-offerings/site-studio-support-scope"
id: "16336fc3-4537-40ae-986c-71dbc0d9c75a"
---

Note

For additional information about Site Studio, see its [product documentation](/acquia-cms/add-ons/site-studio).

Site Studio is a low-code, Drupal add-on available for Acquia subscribers that is more inclusive, collaborative, and agile; speeding up build times by as much as 4x. It empowers non-developers in marketing or other departments to be 100 percent brand compliant.

**Last updated: August 22, 2023**

Component
---------

Acquia Site Studio

Supported versions
------------------

*   Site Studio 6.5 and later
    

Subscription information
------------------------

### Cloud Platform

*   Starter
    
*   Basic
    
*   Business
    
*   Premium
    
*   Elite
    
*   Standard
    
*   Plus
    

Support scope
-------------

The Customer’s subscription to Acquia Site Studio includes unlimited diagnosis support for Acquia Site Studio. The Customer can [contact Acquia Support](/service-offerings/guide/contact-support) in accordance with stated [urgency levels](../contact-support.html#support-problem-definitions). Initial response times for Acquia Support requests vary on the urgency level and the Customer’s [subscription tier](../sla.html#support-overview-acquia-subs).