---
title: "Accessibility setup instructions"
date: "2025-02-26T14:20:28+00:00"
summary: "Learn how to activate and configure the Accessibility feature for WCAG compliance and PDF remediation."
image:
type: "page"
url: "/web-governance/accessibility-setup-instructions"
id: "a2177f22-1579-4372-8e3f-ca02cd6c22fc"
---

Table of contents will be added

Instructions
------------

This article provides instructions for admin users on how to activate and configure the Acquia Web Governance _Accessibility_ feature.

Follow these steps to turn on and configure the _Accessibility_ feature.

1.  Navigate to the _Domain Overview_ page.
2.  Click **Action** on the same row as the domain and select **Edit Domain** from the expanded list of options.
    
    The system displays the _Edit domain_ page.
    
3.  In the _Features_ section, click on the **Accessibility** field and select the accessibility level from the expanded menu.   
    The selection includes:
    *   WCAG 2.0 (Level A)
    *   WCAG 2.0 (Level AA)
    *   WCAG 2.0 (Level AAA)
    *   WCAG 2.1 (Level A)
    *   WCAG 2.1 (Level AA)
    *   WCAG 2.1 (Level AAA)
    *   WCAG 2.2 (Level A)
    *   WCAG 2.2 (Level AA)
    *   WCAG 2.2 (Level AAA)
    *   QualWeb (Level A)
    *   QualWeb (Level AA)

If desired, turn on _**Exclude checks that require manual review**_. This option reduces the number of issues that the scan finds. It instructs the scan to exclude any accessibility checks that require a manual review. Your scan results will only show _Error_ type automated checks, for example, issues that can be programmatically determined as accessibility violations.

Note

When you exclude certain types of checks, you might not see other potential accessibility violations on your website.

Important

When you change the WCAG accessibility level, the existing Accessibility Score scan information is erased and the new standard starts over from the beginning with the next scan. _**All previous decisions on issues are lost**_.  It is advised to activate a new level only when you are ready to make the updates needed, or if it becomes a legal requirement for your location and organization.

The Web Governance History Center and Report Center retain historical reports.

WCAG compliance
---------------

This section provides information about accessibility compliance levels.

Compliance is shown for the following:

*   Page compliance = percentage of checks that the page is compliant in.
*   Domain compliance = Average page compliance in this domain.

For the full article on WCAG compliance, visit the user guide article:

[WCAG compliance](https://docs.acquia.com/acquia-optimize/docs/features/accessibility/wcag-compliance?cid=3c838).

For more information about WCAG, visit:

*   The official site for [Web Content Accessibility Guidelines](https://www.w3.org/WAI/standards-guidelines/wcag/)
*   Quick Reference: [How to Meet WCAG 2.1 Requirements](https://www.w3.org/WAI/WCAG21/quickref/)
*   The article [WCAG 2.2 What you Need to Know](https://www.acquia.com/blog/wcag-2-2).

PDF accessibility
-----------------

How to set the accessibility level for PDF document scans:

Click to select the necessary accessibility level for PDF scans. The default setting is WCAG 2.0:

*   WCAG 2.0
*   WCAG 2.1
*   WCAG 2.2.

To edit the accessibility level for PDF document scans, click the new accessibility level. The default setting is WCAG 2.0.

*   WCAG 2.0
*   WCAG 2.1
*   WCAG 2.2.

Important

When you change the accessibility level, the existing Accessibility Score scan information is erased and the new standard starts over from the beginning with the next scan. _**All previous decisions on issues are lost**_. It is advised to activate a new level only when you are ready to make the updates needed, or if it becomes a legal requirement for your location and organization.

The Web Governance History Center and Report Center retain historical reports.

For more information, visit [PDF accessibility scan](/node/58576).

### Request PDF remediation quote

If any PDF files require remediation, this can be requested from within the platform. The remediated documents and accessibility reports are sent to you when they are ready. To include the PDF scanning tool, contact the support team to upgrade your account.

Note

EU customers have to contact the Acquia partner [Commonlook](https://commonlook.com/accessibility-software/clarity/) directly for PDF remediation quotes at their own discretion due to regulatory requirements. The PDF Remediation option continues to be available for customers in other geographical regions.

For instructions, visit [PDF remediation quote](/node/58546).