---
title: "What should I do if my scan is on hold?"
date: "2021-10-11T11:44:43+00:00"
summary: "Learn how to handle and resolve scans with \"On Hold\" status, including tips for managing large-scale website changes."
image:
type: "article"
url: "/web-governance/help/59181-what-should-i-do-if-my-scan-hold"
id: "6a70e5ca-7d8f-4063-94e0-b3b0a706a4ea"
---

**What should I do if my scan is in status - On Hold?**

A scan that is on hold has most likely been flagged because more than 30% of the existing pages have been updated and/or changed in some way since the last scan.

This causes a red flag in the system. Issues that are On Hold are automatically and immediately sent to our support team for assistance in unblocking and restarting the scan.

If a scan stops because the amount of data changed is more than 30%, and this is expected to happen regularly, try to limit the number of pages scanned with path constraints or link exclusions. See the user guide article:

*   [Path Constraints and Link Exclusions](/en/articles/5817690-path-constraints-and-link-exclusions)

For further assistance, contact [support](mailto:support@monsido.com) or use the Web Governance chat and help features inside the application.