---
title: "How to use Web Governance Quality Assurance"
date: "2021-09-07T10:50:30+00:00"
summary: "Improve website quality with the Quality Assurance feature. Find and fix broken links, misspellings, and readability issues easily."
image:
type: "page"
url: "/web-governance/how-use-web-governance-quality-assurance"
id: "dd518129-24e2-4ccb-8a63-b9447be8bed2"
---

Table of contents will be added

Prerequisites
-------------

This section describes the steps that need to be done before you can use Acquia Web Governance Quality Assurance.

*   Web Governance Quality Assurance is included in all subscriptions and does not require special admin setup, except for the Readability function. For more information, visit [Quality Assurance Readability setup](/node/60026).
*   Scan the site at least once to gather data. For more information, visit [Domain scan setup](/node/58556).

Instructions
------------

This section provides information on how to find and correct quality assurance errors.

1.  Click **Quality Assurance** (the checkbox icon), on the domain dashboard toolbar.
    
    ![The location of the Quality Assurance button on the domain toolbar.](https://acquia.widen.net/content/a306b968-cff0-4f43-b41a-35a3fe25ea5d/web/Mon_Opt_Dashboard-QualityAssurance.png)
    
    The _Quality Assurance_ page opens.
    
    ![The landing page for the Quality Assurance feature.](https://acquia.widen.net/content/e06d8970-ed20-495b-8912-223738ca3360/web/Mon_Opt_QA-Dashboard.png)
    

Use the menu on the left to see more. The following sections provide information on each menu item.

Summary
-------

Select **Summary** from the menu on the left to navigate to the _Quality Assurance_ summary page.

![The location of the Summary button in the menu on the left side of the Quality Assurance landing page.](https://acquia.widen.net/content/d07071f4-92f7-4818-8c3f-8d3ac2f56c96/web/Mon_QA-LeftMenu-SummaryButton.png)

The _Quality Assurance Summary_ page opens. The sections on the landing page are:

*   Quality Assurance Check
*   Quality Assurance Diagnostics
*   Readability
    *   Quality Assurance: Readability
*   Content with QA Errors
    *   Quality Assurance: Content with QA Errors

### Quality Assurance Check

This section displays the number of pages affected by broken links, broken images, potential misspellings, and (confirmed) misspellings.

![The Quality Assurance Check section on the QA dashboard of a sample domain.](https://acquia.widen.net/content/e438b248-c6d2-4ba0-bce3-59ac1cfa2076/web/Mon_Opt_QA-QualityAssuranceCheckSection.png)

*   Select **Unique Broken Links** to navigate to the _Broken Links_ page. Navigate between **All broken links**, **Ignored**, or **Marked as fixed**.
    
    The columns display the following:
    
    *   **Broken Link**: This column shows the full address of the broken link.  
        For more information, visit:
        *   [Links](/node/58801)
        *   [Fix broken links](/node/58606)
    *   **PageCorrect**: Click this option to repair the link from the platform.
        
        For more information, visit [PageCorrect](/node/58966).
        
    *   **Response code**: this is the error that the broken link returns.
    *   **Type**: This column names the type of error that is found.
    *   **Documents**: This column shows how many documents have the broken link.
    *   **Pages**: This column shows how many pages are affected by the broken link.
    *   **Action**: Click to expand actions to perform on the broken link.
        *   **Mark as fixed:** Use this option when the issue is fixed on your website. Items that are marked as fixed are included in future scans.
        *   **Ignore Misspelling:** Use this option
            *   If links are marked as dead when really they are not.
            *   To ignore spelling issues on a single-page basis.
            *   To ignore all other issues on a domain level. For more information, visit:
                *   [Spellcheck](/node/58836)
                *   [Fix misspelled words](/node/58611)
*   Select **Broken images** to navigate to the _Broken Images_ page.
    
    The columns display the following:
    
    *   **Broken Link**: This column shows the full address of the broken link.  
        For more information, visit:
        *   [Links](/node/58801)
        *   [Fix broken links](/node/58606)
    *   **Response code**: This is the error that the broken image link returns.
    *   **Type**: This column names the type of error that is found.
    *   **Pages**: This column shows how many pages are affected by the broken image link.
    *   **Action**: Select this option to designate the issue with:
        *   **Mark as fixed**: Select this option when the issue is fixed on the website. Items that are marked as fixed are included in future scans.
        *   **Mark as ignored**: Select this option:
            *   If links are marked as dead when really they are not.
            *   To ignore spelling issues on a single-page basis.
            *   To ignore all other issues on a domain level.
                
                Note
                
                Ignored issues will not be factored into future scans, and this permanently affects the compliance score.
                
        *   For more information, visit:
            *   [Links](/node/58801)
            *   [Fix broken links](/node/58606)
*   Select **Potential Misspellings** to navigate to the _Potential Misspellings_ page.
    
    The columns show the following:
    
    *   **Word**: The word that has been tagged as misspelled.
    *   **Lookup in Google**: Click to search Google for the word.
    *   **Language**: This is the language as defined by the website owner, which determines the correct spellings to use.
    *   **Confirm**: Click to confirm that the spelling is correct.
    *   **Pages**: The number of pages that contain this spelling of the word.
    *   **Action**: Click the drop-down arrow and select the action to perform for this word:
        *   **Confirm as misspelling**: Approve this spelling.
        *   **Add to dictionary**: Approve this spelling and add it to the language dictionary so that future scans will not flag it as misspelled.
            
            For more information, visit [Quality Assurance Dictionary](/node/58796).
            
        *   **Add to dictionary for all languages**: Approve this spelling (such as with proper nouns) and add it to the language dictionary for all languages so that future scans will not flag it as misspelled.
            
            For more information, visit [Quality Assurance Dictionary](/node/58796).
            
        *   **Ignore misspelling**: Omit the issue from future scans.
            
            Note
            
            The difference between _Mark as Fixed_ and _Ignore_ is that issues marked as Fixed are still included in future scans and can be flagged again if the error persists. Issues that are set to Ignore are permanently omitted from future scans and compliance scores.​
            
        *   **Mark as fixed**: Use this option when the issue is fixed on your website. Items that are marked as fixed are included in future scans. For more information, visit:
            *   [Spellcheck](/node/58836)
            *   [Fix misspelled words](/node/58611)
*   Select **Misspellings** to navigate to the _Misspellings_ page.
    
    ![The Misspellings page. The page is described in the document text.](https://acquia.widen.net/content/e1e140c9-751a-47f1-b746-3e1d240948ef/web/Mon_QA-Spellcheck-MisspellingsPage.png)
    
    The columns show the following:
    
    *   **Word**: The word that has been tagged as a misspelling.
    *   **PageCorrect**: Click to use PageCorrect to quick-fix the issue. A dialog box opens. The misspelling is highlighted, enter the correct spelling into the text field and then click **Save**.
        
        For more information, visit [PageCorrect](/node/58966).
        
        Note
        
        This does not fix the issue in the HTML code, but it will appear correct to website viewers.
        
    *   **Lookup in Google**: Click to search Google for the word.
    *   **Language**: This is the language as defined by the website owner. The language setting determines the correct spellings for the scan to check for.
    *   **Pages**: The number of pages that contain this spelling of the word.
    *   **Action**: Click the drop-down arrow and select:
        *   **Confirm as misspelling**: Approve this spelling.
        *   **Add to dictionary**: Approve this spelling and add it to the language dictionary so that future scans will not flag it as misspelled.
            
            For more information, visit [Quality Assurance Dictionary](/node/58796).
            
        *   **Add to the dictionary for all languages**: Approve this spelling (for example, a product name) and add it to the language dictionary for all languages so that future scans will not flag it as misspelled.
            
            For more information, visit [Quality Assurance Dictionary](/node/58796).
            
        *   **Ignore misspelling**: Omit the issue from future scans.
        *   **Mark as fixed**: When the issue is corrected in the HTML code for the page, mark it as fixed. It will be included in future scans.

Note

The difference between **Mark as Fixed** and **Ignore** is that issues marked as _Fixed_ are still included in future scans and can be flagged again if the error persists. Issues that are set to _Ignore_ are permanently omitted from future scans and compliance scores.

*    For more information, visit:
    *   [Spellcheck](/node/58836)
    *   [Fix misspelled words](/node/58611)

### Important Highlights

This section displays the most significant quality assurance findings.

![The location of the Important Highlights section on the Quality Assurance dashboard. The information shown is described in the document text.](https://acquia.widen.net/content/51faa59f-0336-4beb-b27b-9f75f98b263b/web/Mon_Opt_QA-ImportantHighlightsSection.png)

Select any item to navigate to the details page for the error.

### Quality Assurance Diagnostics

This figure displays the percentage of overall quality assurance compliance achieved, as well as a circular chart that gives a visual percentage result. There is a breakdown of the total number of quality assurance issues and the total number of pages that have issues. A line graph displays the number of quality assurance issues and content with issues.

![The location of the Quality Assurance Diagnostics section on the Quality Assurance dashboard. The fields are described in the document text.](https://acquia.widen.net/content/a983d7ea-2763-4083-be30-d5844cf917e5/web/Mon_Opt_QA-LandingPage-DiagnosticsSection.png)

*   **Quality Assurance Compliance**: This figure displays the percentage of issues that your website is compliant with. The goal is to achieve 100% of the accessibility level selected.
    
    For more information, visit [Accessibility](/node/58686).
    
*   **Industry Average**: This shows how your website compares against the average competitor in your industry.
    
    ![The location of the Industry Average information in the Quality Assurance page.](https://acquia.widen.net/content/485daad6-9482-49d8-8649-f87411d3907a/web/Mon_QA-Dashboard-IndustryAverage.png)
    
    For more information, visit [Industry average](/node/58976).
    
*   Select **Show history** to view the progression of issues over time.
    
    For more information, visit [History center](/node/58646).
    

Readability
-----------

Select the readability score to navigate to the _Readability_ details page.

For more information, visit [Quality Assurance Readability](/node/58816).

Content with QA Errors
----------------------

Select **Content with QA Errors** on the left menu bar.

![The location of the Content with QA Errors selection on the left menu of the Quality Assurance landing page.](https://acquia.widen.net/content/c886b9b1-1bdc-4b88-a441-1a7010611114/web/Mon_Opt_QA-LeftMenu-ContentWithQAErrors.png)

For more information, visit [Content with QA errors](/node/58811).

Links
-----

Select **Links** on the left menu bar.

![The location of the Content with QA Errors selection on the left menu of the Quality Assurance landing page.](https://acquia.widen.net/content/c886b9b1-1bdc-4b88-a441-1a7010611114/web/Mon_Opt_QA-LeftMenu-ContentWithQAErrors.png)

For more information, visit:

*   [Links](/node/58801)
*   [Fix broken links](/node/58606)

Spellcheck
----------

Select **Spellcheck** on the left menu bar.

![The location of the Spellcheck button on the left menu bar of the Quality Assurance page.](https://acquia.widen.net/content/a944eabf-1c75-47c6-ba33-0c774e64065c/web/Mon_QA-LeftMenu-Spellcheck.png)

*    For more information, visit:
    *   [Spellcheck](/node/58836)
    *   [Fix misspelled words](/node/58611)

Readability
-----------

Select **Readability** on the left menu bar.

![The location of the Readability button on the left menu bar of the Quality Assurance page.](https://acquia.widen.net/content/bd086719-48e5-4d0b-857e-9bc7b5e5d363/web/Mon_QA-LeftMenu-Readability.png)

For more information, visit [Quality Assurance Readability](/node/58816).

History
-------

The History Center stores all Quality Assurance issues and details from previous scans.

1.  Select **History Center** (bar graph icon), located on the top menu bar.
    
    ![The location of the History Center button on the domain menu bar.](https://acquia.widen.net/content/99c7c82b-6912-4aaa-8a27-b6e0698f2069/web/WebGov_MainToolbar-HistoryCenterButton)
    
    The system opens the _History Center_ dashboard.
    
    ![The history center landing page. The fields are described in the document text.](https://acquia.widen.net/content/cbc1c0b8-62f0-46f4-90c7-061cd4444973/web/Mon_Opt_HistoryCenter-Dashboard.png)
    
    The page contains the following layout:
    
2.  **Domain**: In the first field, click to expand the list of domains.
    
    ![The Domains selection menu. Your domains appear in the drop-down list.](https://acquia.widen.net/content/dde969d2-5087-4d12-b90c-fc0f09c43b2d/web/Mon_Opt_HistoryCenter-Dashboard-DomainsDropdown.png)
    
3.  Select a domain from the list or switch to another domain.
4.  **Module**: In the second field, select this option to expand the list of available modules.
    
    ![The location of the Modules selection drop-down on the History Center landing page.](https://acquia.widen.net/content/f7004dc9-afe5-4ab5-b975-a171a65bcf0b/web/Mon_Opt_HistoryCenter-Dashboard-ModulesDropdown.png)
    
5.  Select **Quality Assurance** from the drop-down list. The _Quality Assurance_ page of the History Center opens.
    *   The topmost section provides information on the profile that is being used for the results shown.
        *   **Viewing as Profile**: This shows the profile that is being used. Visit [Add Profile](/web-governance/performance-setup "Performance setup") for information on how to add a new profile.
        *   **Device**: The type of device used.
        *   **Measure from**: Distance from the server location.
        *   **Network speed**: The speed of the network.
        *   **Check frequency**: The frequency of the check.
            
            Important
            
            The dashboard always shows data with the default profile selected. To change this, select a new profile (click the drop-down arrow to see the available profiles). Please be aware that changing the profile causes the numbers on all 3 sections inside the Performance feature to update accordingly.
            

*   Graph with performance speed and date as well as a donut chart showing the average performance score.
*   **Scan history results**: This table shows valuable scan data from previous scans.
*   **Scan history results**: This table shows valuable scan data from previous scans.
    *   **Crawled at**: Date and time of scan.
    *   **Pages crawled**: Number of pages scanned.
    *   **Documents crawled**: Number of documents scanned.
    *   **Domain compliance**: Percentage of compliance achieved.
    *   **Comparison to average**: The score of the website as compared with the average score within the industry.
    *   **QA errors**: The number of errors, broken down into category icons.
    *   **Changes since previous crawl**: Percentage of changes made since the last scan.

For more information, visit [History Center](/node/58646).

Quality Assurance score
-----------------------

The compliance score for the quality assurance check is calculated by dividing the total number of page errors found by the total number of page errors plus the total number of documents, multiplied by 100.

Quality Assurance reports
-------------------------

The available reports for the Quality Assurance module are:

*   Quality Assurance Report
*   Pages with Quality Assurance Errors Report
*   Broken Links Report
*   Misspellings Report
*   Pages with Misspellings Report
*   Potential Misspellings Report
*   Readability Score Report
*   Broken Links Per Page Report
*   Misspellings Per Page Report.

![webgov_reportcenter-qualityassurancereports.png](https://acquia.widen.net/content/110e4daa-0fba-47d2-b1bf-25c1395ce69a/web/WebGov_ReportCenter-QualityAssuranceReports.png)

1.  Click **Schedule This Report** (calendar icon) on the same row as the report to receive the report as an email attachment. Multiple selection is allowed.
2.  Click **Open Report** (eye icon) to get the newest report.
3.  Click **Report Administration** (gear icon) to add other users to receive the report.

For more information, see the user guide article:

[Quality Assurance reports](/node/58826).

Additional resources
--------------------

**Download the Chrome Extension**: (Optional) Download and install the [Acquia Web Governance extension](https://chrome.google.com/webstore/detail/new-monsido-extension/ggdpnefhigjoocdbalmhohmohjngdnfn). This extension is not required but is very useful to help identify content issues for easy handling.

_Tip_: Add the extension to the browser toolbar for easy access.

For instructions, visit [Web browser extension](/node/58711).