Search

This list frequently asked questions about Acquia Remote Administration and Automation processes What did not get ticket Only websites that are compatible with automation will get ticket within the 2448 hour window your subscription did not get ticket ensure that your Preferences are set Inform Only Full Deploy your preferences are set correctly contact possible that the subscription not…
Category: Product Documentation
Related Product(s): Acquia Cloud, Acquia Cloud Enterprise, Remote Administration
Updated 1 year 1 month ago
Acquia Automation provides security updates using combination Acquia CloudAPI and Drush This document lists all relevant commands order for each step Requirements replicate these steps you will need the following items Drush aliases CloudAPI Notes Acquia uses the environment for automation and deploying security updates perform the following steps you will need use another nonproduction…
Category: Product Documentation
Related Product(s): Remote Administration
Updated 1 year 2 months ago
Acquia offers Remote Administration additional service for all Acquia Cloud Site Factory subscriptions What does With enabled Acquia takes responsibility for Drupal security updates your Acquia Cloud Site Factory codebase Acquia creates additional environment your Acquia Cloud Site Factory installation When Drupal security updates become necessary Acquia updates the environment with the needed…
Category: Product Documentation
Related Product(s): Acquia Cloud Site Factory, Remote Administration
Updated 1 year 1 month ago
There are several types work that you can request that Remote Administration perform for your website Security Updates Security Updates are done through automation and may requested with ticket Since Automation creates new ticket the requesting ticket will solved that all conversation occurs the automatically created update ticket sure that automatically created security update does not already…
Category: Product Documentation
Related Product(s): Remote Administration
Updated 1 year 5 months ago
Acquia uses automated process deploy security update branch the Remote Administration environment Acquia security update automation requires that your subscription correctly set Ensure that all required setup fully implemented Standard subscriptions will only receive security updates using Acquia automated security update process the responsibility your team ensure that your website compatible…
Category: Product Documentation
Related Product(s): Remote Administration
Updated 1 year 2 months ago
Tasks the scope Remote Administration services Clients may request that Acquia perform website modification tasks that include making minor and occasional functionality adjustments typically needed for operating website The following Drupal administration tasks typically fall the scope Standard Acquia services Automated security updates for unmodified Drupal core released the Drupal Security team…
Category: Product Documentation
Related Product(s): Remote Administration
Updated 4 months 1 week ago
Acquia Remote Site Administration service allows Acquia handle typical and routine Drupal administration tasks your team can focus developing new features completing other highvalue tasks Administration includes normal maintenance tasks and minor website modifications that onsite administrator would typically handle through the Drupal administrative user interface for fully designed and operating…
Category: Product Documentation
Related Product(s): Remote Administration
Updated 3 months 3 weeks ago
efficiently troubleshoot client websites update modules and implement fixes Acquia Support Engineers require several tools and Drupal modules The absence any one these elements can delay and impede the delivery Acquia Remote Administration services addition the above Acquia security update automation has specific requirements Ensuring that your website complies with these requirements will ensure…
Category: Product Documentation
Related Product(s): Remote Administration
Updated 2 months 2 weeks ago
Acquia recommends that you have three working environments addition the environment provided Acquia Production Prod This your live code testing takes place here and all production code run from tag Staging Stage Acquia uses this environment either deploy and test small changes security updates perform final test development branch tag before going live Staging and production should the same tag…
Category: Product Documentation
Related Product(s): Remote Administration
Updated 2 months 2 weeks ago
Modification contributed module and core files must implement one the following options ensure that changes are not overwritten Remote Administration updates uses Drush update both core and contributed modules all modifications will overwritten during the update process Note you working with thirdparty development team who won part your ongoing support ensure that they understand and supply the…
Category: Product Documentation
Related Product(s): Acquia Cloud, Acquia Cloud Enterprise, Remote Administration
Updated 2 months 2 weeks ago

Contact supportStill need assistance? Contact Acquia Support