Known issues¶

Federated Authentication requires a workaround¶

1. Upgrade Acquia CLI to the latest version by running the acli self-update command.

2. Set the following environment variable before running any Acquia CLI command:

   export AH_ORGANIZATION_UUID=<organization-UUID>
   

   To ensure that this change is permanent, store the preceding command at the end of your .bashrc file.

   Note

   To find your organization UUID:

   1. Access https://cloud.acquia.com/a/organizations.

   2. Select your organization.

   3. Retrieve the organization UUID from the URL:

      https://cloud.acquia.com/a/organizations/<organization-UUID>
      

3. Re-authenticate Acquia CLI:

   acli auth:login
   

SSL certificate problem on Windows¶

On certain Windows installations, you might run into the below issue:

curl: (60) SSL certificate problem: unable to get local issuer certificate

This is not an issue with Acquia CLI but with your Windows installation. Here are Acquia’s recommendations to fix the issue.

• Download the cacert.pm file from the curl.haxx.se website.

• Uncomment the php_openssl.dll value in php.ini

• Uncomment the curl.cainfo and openssl.cafile values in php.ini and point to the cacert.pm file.

This should look like this:

curl.cainfo="c:\path\to\cacert.pem"
openssl.cafile="c:\path\to\cacert.pem"

You should be all set. Restart PHP and try again to run the Acquia CLI command that was failing for you before.

Permission denied when trying to list environments¶

Acquia CLI can return the following error when using the acli api:applications:environment-list command:

Cloud Platform API returned an error: The application you are trying to
access does not exist, or you do not have permission to access it.

If you have the same SSH key added to two different Cloud Platform accounts, and if those two accounts have access to the same subscription, then there will be an issue in accessing using the Cloud Platform API.

To resolve this ensure that each of the Cloud Platform accounts has two different SSH keys.

Incompatibility with the ext-psr PHP extension¶

If you have the ext-psr extension enabled, you will run into the following issue:

PHP Fatal error: Uncaught ValueError: class_alias(): Argument #1 ($class) must be a
user-defined class name, internal class name given in phar:///usr/local/bin/acli/vendor/laminas/laminas-servicemanager/src/autoload.php:14

This issue occurs because of a hard conflict between an Acquia CLI dependency and the PSR extension.

To resolve this issue, disable the PSR extension.