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# Known issues in Acquia CLI¶

This page describes any known issues with Acquia CLI.

If you encounter any difficulties with Acquia CLI, contact Acquia Support for assistance.

For known issues with Cloud IDE, see Known issues in Cloud IDE.

## SSL certificate problem on Windows¶

On certain Windows installations, you might run into the below issue:

curl: (60) SSL certificate problem: unable to get local issuer certificate


This is not an issue with Acquia CLI but with your Windows installation. Here are Acquia’s recommendations to fix the issue.

• Download the cacert.pm file from the curl.haxx.se website.
• Uncomment the php_openssl.dll value in php.ini
• Uncomment the curl.cainfo and openssl.cafile values in php.ini and point to the cacert.pm file.

This should look like this:

curl.cainfo="c:\path\to\cacert.pem"
openssl.cafile="c:\path\to\cacert.pem"


You should be all set. Restart PHP and try again to run the Acquia CLI command that was failing for you before.

## Permission denied when trying to list environments¶

Acquia CLI can return the following error when using the acli api:applications:environment-list command:

Cloud Platform API returned an error: The application you are trying to
access does not exist, or you do not have permission to access it.


If you have the same SSH key added to two different Cloud Platform accounts, and if those two accounts have access to the same subscription, then there will be an issue in accessing using the Acquia Cloud Platform API.

To resolve this ensure that each of the Cloud Platform accounts has two different SSH keys.