Recently, Drupal.org published an announcement  that Drupal 7.x end of life has been extended to 5 January 2025. Acquia will continue to provide platform support for Drupal 7.x through November 2025.

Who is eligible for Drupal 7 Extended Platform Support?
Acquia will continue to keep our platform compatible with Drupal 7 through November 2025. During this time any customer running a Drupal 7.x application on Acquia Cloud will continue to be supported. Acquia will also continue to offer PHP 7.4 (via our LTS program) through this timeframe.

Will diagnostic support continue to be available on Acquia Cloud?
Acquia Support will provide diagnostic support for Drupal 7.x to customers with Drupal 7.x applications for as long as Drupal 7.x is compatible with the Acquia Cloud platform. For specifics on the scope of coverage see the Support Users Guide.

Is there an extra cost to receiving Diagnostic Support for Drupal 7 after Drupal.org’s End-Of-Life date?
There will be no premiums, special subscriptions, or special offers required for customers to receive Drupal 7.x diagnostic support. Diagnostic Support will be provided to all customers who are running a version of Drupal supported on and compatible with Acquia Cloud.

Customers will be responsible for maintaining forward compatibility of custom modules and infrequently used contributed modules if changes to those modules are required to maintain compatibility with Drupal 7 itself or with Acquia’s platform. 

Can Acquia help me migrate from Drupal 7 to a modern version of Drupal? 
These are a few ways that Acquia can assist with migrating from Drupal 7.

Professional Services
Custom engagements are available from Professional Services for customers looking for assistance with migrating Drupal 7.x sites to Drupal 10+. For additional information please contact your Account Manager.

Acquia Migrate: Accelerate
In addition, we have recently open sourced our Acquia Migrate: Accelerate tool, which provides over 2500 module migration recommendations, taking away the large task of having to find these yourself.
For more details see our article, Acquia Migrate: Accelerate — now open source! .

Developer Portal Recommendations
There are a couple of articles on our Developer Portal that can help guide you through the migration process.

The article, Migrating From Drupal 7 to Drupal 9? Acquia Has Your Back, discusses the use of D9 Flight Path assessment and Acquia Migrate: Accelerate.

The article, Migrating from Drupal 6 to Drupal 8 Like a Boss, provides steps and insights to help migrate using DDEV.

The article, Acquia to Support Drupal 7 Through 2025, points out the advantages of Drupal 10, in moving from Drupal 7.


How will I be impacted by PHP version considerations?
Drupal 7 core currently supports up to PHP 8.2. With Drupal 7 going EOL in January 2025, it is unclear what future versions of PHP (8.3+) will be supported by Drupal 7 (or when). As a result, there are number of considerations with regards to PHP and a Drupal 7 site that must be made, especially considering that PHP versions 7.4 and 8.0 are end of life:

1. Does the version of Drupal 7 (and the custom/contributed code) you’re running support a newer version of PHP? Note that Drupal 7.94 and above is compatible with up to PHP 8.2, but some of your custom/contributed code may not be.
2. What is your plan beyond November 2025? At that time, Acquia will drop support for PHP 7.4 from our platform. This means that your application must be running the current (likely 8.3+) of PHP. We do not have an estimate from the Drupal community on when PHP 8.3 will be available in Drupal 7.

For more details see our article, PHP EOL (End Of Life).