Why does the CI/CD job token authentication error occur when I run a pipeline?
Why does the CI/CD job token authentication error occur when I run a pipeline?
Date Published: May 30, 2025
When you run a pipeline, authentication by CI/CD job token may not occur if the workflow project exists in another private group that does not grant access. In this case, the system displays the following error:
Cloning into '/workflow'...
remote: Authentication by CI/CD job token not allowed.
fatal: unable to access 'https://code.acquia.io/workflow/': The requested URL returned error: 403
Solution To resolve this issue:
Go to the project settings at <project-path>/-/settings/ci_cd#js-token-access.
In Job token permission, locate CI/CD job token allowlist and add the required group or projects to the allowlist.
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