Cloud Platform delivers comprehensive Drupal infrastructure support from a single vendor, and offers the following levels of service for hosting Drupal applications in the cloud:
Cloud Platform Professional: A self-service Drupal hosting environment built for developing and deploying one or more production applications.
Cloud Platform Enterprise: A fully managed, high-availability, scalable, clustered Drupal hosting environment built for the most complex Drupal applications with the highest performance and uptime requirements.
Both Cloud Platform Professional and Cloud Platform Enterprise deliver a complete cloud-based infrastructure to support Drupal deployment workflow processes from development and staging through to production. Cloud Platform includes broad developer user interfaces and APIs, secure infrastructure access using SSH, and automated deployment from a version-controlled code repository.
Cloud Platform Professional and Cloud Platform Enterprise use the same user interface. For the purposes of the Cloud Platform user documentation, you can assume that all instructions apply equally to Cloud Platform Professional and Cloud Platform Enterprise, unless otherwise stated.
Paid Cloud Platform Professional and Cloud Platform Enterprise applications each have three environments by default: development, staging, and production. Optionally, Cloud Platform Enterprise applications can use additional environments.
The following table provides a more detailed comparison between Cloud Platform Professional and Cloud Platform Enterprise:
Cloud Platform Professional (Online) | Cloud Platform Professional (Contract) | Cloud Platform Enterprise | |
|---|---|---|---|
Pricing | Billed monthly on credit card. See pricing. | Annual contract. Contact Acquia for pricing details. | Annual contract. Contact Acquia for pricing details. |
Infrastructure | Single infrastructure with web, file system, and database services all running concurrently and Varnish® caching supplied by non-dedicated load balancers. | Single infrastructure with web, file system, and database services all running concurrently and Varnish® caching supplied by non-dedicated load balancers. | Customizable, highly available cluster of multiple web nodes spanning at least two availability zones. Optional multi-region failover add on. |
Uptime | No Service Level Policy, but in practice, 99.90%+. | No Service Level Policy, but in practice, 99.90%+. | 99.95% availability SLA, as outlined in our Service Level Policy. |
Load balancers | Two shared. | Two shared. | Two shared. Available add on for dedicated load balancers. |
Capacity Management | Self-service maintenance. Downtime occurs when resizing capacity. | Managed | Managed |
Self-service | Self-service | Self-service | |
Not available | Not available | Included | |
Included | Included | Included | |
Included | Included | Included | |
Included | Included | Included | |
Not available | Not available | Add on available | |
Yes, infrastructure assistance only. | Yes, infrastructure and Drupal support. | Yes, see the Support Users Guide. | |
Not available | Not available | Included based on subscription tier. | |
1 IDE included | 1 IDE included | Included based on subscription tier. | |
Not available | Add on available | Add on available | |
Not available | Not available | Included based on subscription tier. | |
Not available | Included | Included | |
Included | Included | Included | |
Not available | Not available | Add on available | |
Not available | Not available | Add on available |
Cloud Platform Professional details
Cloud Platform Professional is a self-service platform, while Cloud Platform Enterprise is fully managed by Acquia. Here are some examples of tasks that Acquia performs for Cloud Platform Enterprise customers, which Cloud Platform Professional customers must manage for themselves:
Detecting and responding to changes in traffic that require resizing infrastructure or making other changes in available resources
Detecting and responding to denial of service attacks
Restarting infrastructure
Recovering from backups
Since you manage several of your own infrastructure settings on Cloud Platform Professional, there is the risk that improper use of these settings can lead to infrastructure instability or poor application performance.
If you have a Cloud Platform Professional subscription you want to upgrade to Cloud Platform Enterprise, contact sales@acquia.com.
Cloud Platform Enterprise details
Cloud Platform Enterprise supports customized infrastructure and integration, with customized reverse proxy, infrastructure, caching, and database sizes. For example, some Cloud Platform Enterprise applications may require comparatively more database resources, while others may require comparatively more or larger infrastructure. Cloud Platform Enterprise supports custom integrations for use cases like single sign-on or integration with other enterprise systems.