Should I still notify Acquia in advance of high traffic events on my site? Should my sites still get upsized proactively?

As a Cloud Platform customer, you are always advised to contact Acquia Support before any high traffic event occurs. This information ensures that Acquia’s on-call teams know about the possibility of a spike in legitimate traffic on an environment. This also gives Acquia the context needed to provide assistance, if required.

Environments running on the Cloud Next technologies don’t require proactive capacity increases as such environments dynamically scale as needed. However, Acquia teams may adjust some settings in anticipation of increased traffic to ensure optimal performance throughout the event.