Why does my analytics dashboard show zero clicks when it displays total searches after I set up the Analytics API keys?
If you use a custom twig template, complete the following steps:
- Ensure that a relevance model is created.
- Re-index all search items and conduct a test search that has clicks.
- Confirm that the Analytics API track, for example,
https://analytics-us.searchstax.com/api/v2/track/
, loads in the search results page. - If you have another working application with analytics configured, ensure that the settings in your application match the settings of the application that works as expected.
You might need to add the attribute to allow analytics to track data.
Did not find what you were looking for?
If this content did not answer your questions, try searching or contacting our support team for further assistance.