Why am I getting a Webhook creation failed error when trying to connect my Bitbucket repository?

Date Published: May 8, 2025

When connecting your Bitbucket repository with Acquia Pipelines, you might run into the following error:

Danger! 400 : {"success":false,"message":"Webhook creation failed for app [\"ff312a79-a73b-4d51-b770-f298292907db\"], repo mybitbucketnamespace/mybitbucketrepo,
reason: User unauthorized to create deployment key","error":"Webhook creation failed for app [\"ff312a79-a73b-4d51-b770-f298292907db\"], repo mybitbucketnamespace/mybitbucketrepo,
reason: User unauthorized to create deployment key"}

This is a known limitation with the Bitbucket service. Only Bitbucket account owners can connect to repositories created under the default workspace of the Bitbucket account.