Error while attempting to rsync files between environments

Issue

When using SSH with agent forwarding and rsync to copy files from one environment to another and receiving public key authentication error on server. 

Error:

...
Permission denied (publickey).
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(226) [Receiver=3.1.1]

Resolution

This won't be possible if you SSH on to one of the environments. You can't do environment-to-environment directly, but you can perform the action locally using agent forwarding and rsync, not while remotely logged in via SSH.

Our documentation explains how to use agent forwarding and rsync to copy files to a different environment.