Issue¶

In Cloud IDE when you are running `acli pull` you may encounter the following error:

Resolution¶

In Cloud IDE, we use what we call "refresh tokens", so your access to the API is made possible through using your Acquia Cloud Platform SSO session as it lowers the barrier to entry compared to having to manually authenticate.
Usually when you have "The access token has expired" message it means either you had really bad luck and the token got refreshed while you were in the middle of making an API call or - and it's more likely - you had 2 different IDEs windows, which will confuse access tokens and return this message. In which case, the solution is to have only 1 IDE tab open at any point in time.