Cloud Platform

Subscription usage

This feature is available only for certain subscription levels.

If you are the Owner or Administrator of an organization, you have access to detailed usage metrics for your subscription, including some or all of the following measurements that may affect your subscription’s cost:

  • Views: Requests made to your Drupal application, excluding static files such as CSS, JS, and image files. This metric includes Varnish cache hits and 2xx status requests. However, redirect 3xx requests or client error 4xx requests are ignored. Therefore, Acquia counts activity that provides actual value to customers. This metric is not related to the contributed Views module in Drupal.
  • Visits: One or more requests to your Drupal application from the same client device or user agent in a sliding 60 minute window.

When a usage metric reaches 85% of the monthly limit specified in your contract, the badge color on the horizontal bar charts and tabs changes to yellow. However, there is no change in the color in any chart. The system also displays a warning message to inform you that you are approaching the usage limit for the metric.

When a usage metric exceeds the limit specified in your contract, the system displays an alert message and the graph for that metric changes to red.

Eligibility for usage information

The usage information feature is available only for the following subscriptions with the Views and Unique Visits entitlement:

  • Cloud Platform Standard
  • Cloud Platform Plus
  • Cloud Platform Premium
  • Cloud Platform Elite subscriptions

For more information about this entitlement, contact your Account Manager.

Viewing your subscription’s usage summary and detailed usage

Note

The information in this section is available only for accounts that have Owner or Administrator permissions for the selected organization.

To view your subscription’s usage summary and detailed usage:

  1. Sign in to the Cloud Platform user interface as an Owner or Administrator, and click Manage in the top menu.
  2. Click your organization’s information card.

    The system displays the Organizations page.

  3. In the left menu, click Subscriptions.

    The Cloud Platform user interface displays all Cloud Platform subscriptions associated with the organization.

  4. Click the subscription name to view additional details about the subscription.

    This page contains the following sections:

    SectionDescription
    Subscription overview

    This section displays the following details:

    • Subscription Name
    • Subscription Type
    • Start Date
    • Expiration Date
    • Applications
    Entitlements

    This section displays the following details:

    • The ratio of used Cloud IDEs and available Cloud IDEs.
    • The ratio of used applications and available applications.
    • The ratio of used Code Studio seats and available Code Studio seats.
    Usage Summary

    This section displays the following details:

    • The number of Views for the current month, including the monthly limit.
    • The number of Visits for the current month, including the monthly limit.
    • The number of Views and Visits for the last six months.
  5. In the Usage Summary section, click the specific month for which you want to view the detailed statistics.

    Alternatively, click Views & Visits in the left menu. If you select this option, the system displays the data for the last two months and the current month.

    The Views & Visits page contains the following sections:

    SectionDescription
    Views & Visits overview

    This section displays the following details:

    • Subscription Name (Click Rename to specify a different name for the subscription)
    • Subscription Type
    • Start Date
    • Expiration Date
    • Applications (Click See All to view all the applications in the subscription)
    Usage Summary

    This section displays the following details:

    • The number of Views and Visits for the current month, including the monthly limit
    • Graphical representation of the number of Views and Visits for the current month or for any custom date range
    • For a specific application, graphical representation of the number of Views and Visits for the current month or for any custom date range
    • For a specific environment in an application, graphical representation of the number of Views and Visits for the current month or for any custom date range
    • Views and Visits FAQs
Note
  • To view usage graphs for a different period, use the date range selector to select a custom date range.
  • You can view the Views and Visits data till t-2 days ago, where t indicates the day when you access the Cloud Platform user interface. For example, on 22 Jan, 2024, you can view the data until 20 Jan, 2024.