Cloud Platform
Log forwarding in Cloud Platform
Log forwarding requires dedicated load balancers with your subscription, and is available for the following subscription types:
After log forwarding is enabled for you, assign the Administer log forwarding for non-production environments and Administer log forwarding for your production environment permissions to roles in your organization. By default, the Team Lead and Senior Developer roles can manage log forwarding on all environments, while the Developer role can manage log forwarding on non-production environments only.
To configure log forwarding for Cloud Platform, a user with one of the log forwarding permissions must complete the following steps depending on the log forwarding service you have selected:
All logs forwarded to your remote destination have additional fields added to the beginning of each line. For more information about this data and its format, see File formats in forwarded log files.
The Cloud Platform user interface allows you to determine the status of the log forwarding process for each of your logs. A log forwarding destination may have one of the following statuses:
Pending: The Cloud Platform log forwarding process is in the pending state during the time it takes a user to complete the following actions:
The Cloud Platform user interface will display the pending text along with the Pending icon in the Status column of the Logs > Forward page.
If your application is currently using Acquia’s legacy log forwarding service, contact your Technical Account Manager (TAM) or Acquia Support to learn more about upgrading to the current version of the service.
The Cloud Platform API provides endpoints for log forwarding, including:
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Log forwarding requires dedicated load balancers with your subscription, and is available for the following subscription types:
After log forwarding is enabled for you, assign the Administer log forwarding for non-production environments and Administer log forwarding for your production environment permissions to roles in your organization. By default, the Team Lead and Senior Developer roles can manage log forwarding on all environments, while the Developer role can manage log forwarding on non-production environments only.
To configure log forwarding for Cloud Platform, a user with one of the log forwarding permissions must complete the following steps depending on the log forwarding service you have selected:
All logs forwarded to your remote destination have additional fields added to the beginning of each line. For more information about this data and its format, see File formats in forwarded log files.
The Cloud Platform user interface allows you to determine the status of the log forwarding process for each of your logs. A log forwarding destination may have one of the following statuses:
Pending: The Cloud Platform log forwarding process is in the pending state during the time it takes a user to complete the following actions:
The Cloud Platform user interface will display the pending text along with the Pending icon in the Status column of the Logs > Forward page.
If your application is currently using Acquia’s legacy log forwarding service, contact your Technical Account Manager (TAM) or Acquia Support to learn more about upgrading to the current version of the service.
The Cloud Platform API provides endpoints for log forwarding, including:
To configure log forwarding for Loggly, complete the following steps:
After you create a log forwarding destination, Cloud Platform-created logs should begin forwarding to your remote destination within five minutes. If logs do not appear at your remote destination based on this expectation, review Common issues with log forwarding. If issues persist, create a Support ticket.
To configure log forwarding for Loggly, complete the following steps:
After you create a log forwarding destination, Cloud Platform-created logs should begin forwarding to your remote destination within five minutes. If logs do not appear at your remote destination based on this expectation, review Common issues with log forwarding. If issues persist, create a Support ticket.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
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