Getting started with Acquia Cloud Free

Acquia Cloud Free is built on the same infrastructure as Acquia Cloud Professional, so you can use the Acquia Cloud documentation to learn how to use it. As a general rule, you can use Acquia Cloud Free to do anything you could do on Acquia Cloud Professional, subject to the limitations listed on this page.

Upgrade link imageUpgrading to a paid subscription

To upgrade to a paid subscription and remove the feature limitations on your Acquia Cloud Free subscription, simply click the Upgrade now link in the empty Prod environment on your subscription’s Environments page. You can then select your new hardware and other Acquia Cloud features.

Product comparison

Compare what you get with free or paid Acquia Cloud:

Free Paid
Two environments: Development and Staging; no Production environment Three environments: Development, Staging, and Production (Acquia Cloud Enterprise subscriptions can request additional environments). For more information see the Working with environments documentation page.
No custom domain names You can assign custom domain names to your environments. For more information see the Managing domains documentation page.
Servers have limited CPU and disk storage. Your application’s codebase, database and file system are each limited to 1 GB of disk storage. See Managing disk storage for Acquia Cloud Free for information about how to work within the storage limit. Depending on your subscription level, shared or dedicated servers with a wide range of CPU, memory, and storage capacities are available.
No support for Memcached, a general-purpose memory cache server daemon Improve website performance using Memcached, which moves Drupal’s standard caches out of the database into memory and caches the results of other expensive database operations.
You cannot send email from Acquia Cloud Free websites. You can use an external third-party email service instead. Your websites can send limited outgoing emails such as Drupal registration confirmation emails and node subscription emails. You cannot send mass emails such as marketing messages or newsletters. You should use external email services for mass mailings. For more information, see the About email in Acquia Cloud applications documentation page.
You cannot use SSL (HTTPS) to serve your application. You can set up your application to use SSL (HTTPS).
You must use Git to manage your code repository. You must use Git to manage your code repository.
Your application is available for 30 days. See Time limits for free subscriptions for details. Your application is available as long as you pay for it.
Insight provides many, but not all, available alerts and more limited website analysis. Insight reports can’t be downloaded. Insight provides the full range of available alerts and website analysis. Insight reports are downloadable.
Support unavailable from the Acquia Support team. Support available from the Acquia Support team, with different levels of support.

Time limits for free subscriptions

Your Acquia Cloud Free subscription provides access to the features of Acquia Cloud for 30 days. After 30 days, your application and any of its associated data and files will be permanently removed from Acquia Cloud. After removal, applications are unrecoverable. To preserve your application and prevent the loss of any data, ensure you upgrade to a paid subscription or export your application.


As a free offering, Acquia Cloud Free does not entitle you to live or ticketed support. This is the case even if you also have a paid Acquia Cloud subscription. For more information about your Acquia Cloud Free subscription, review its documentation.


The limitations on your Acquia Cloud Free subscription apply to that subscription, even if you also have a paid Acquia subscription. For example, you cannot use for your Acquia Cloud Free subscription support tickets you may have from a paid subscription.

Contact supportStill need assistance? Contact Acquia Support

Acquia: Think Ahead

53 State Street, 10th Floor
Boston, MA 02109
United States
Phone: 888-922-7842

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