Information for: DEVELOPERS   PARTNERS

HTTP 5xx status codes on Acquia Cloud

Acquia Cloud replaces all HTTP 500, 501, 502, 503 and 504 status code responses served to visitors of your production environments with a generic 503 Service Unavailable response. Displaying the following common response prevents the production environment from leaking error message information:

Temporarily Unavailable

The website that you're trying to reach is having technical difficulties
and is currently unavailable. We are aware of the issue and are working hard
to fix it. Thank you for your patience.

To assist with troubleshooting during development, non-production environments pass all HTTP 5xx status codes through the load balancers back to the requesting client without any replacement. You can review these error messages in your log files, which you can access using the following methods:

To learn more about how your servers allocate resources, see Tuning your server configuration.