Information for: DEVELOPERS   PARTNERS

Getting your team ready

Even before you engage with Acquia, you can undertake a few activities to prepare your teams and your application for an efficient and low-friction onboarding process.

Preparing your website

Application Description
Review your subscription You can access and review your subscription even before we conduct the welcome call, network walkthrough, and technical review. Write down any questions you have, so we can focus on the right topics with you.
Locate and bookmark Acquia’s online documentation Acquia has an extensive knowledge base. A good place to get started is the Acquia Cloud documentation.
Review our online training courses Acquia offers training covering key platform and Drupal concepts.
Install Acquia Connector Acquia Connector allows your application to connect to Acquia’s network to enable Acquia Insight, Acquia Search, and other key features of your subscription.
Install Memcached Memcached is a memory cache server daemon that helps to improve application performance by reducing the load on database servers For installation instructions, see Enabling Memcached on Acquia Cloud.
Enable New Relic Enabling an application performance monitoring tool like New Relic is a critical step in getting your application ready for testing and launch.
Ensure your Drupal core and contributed modules are up to date Keeping your code up to date is a critical maintenance task that you should be performing regularly.
Validate your caching strategy Acquia leverages Varnish® Cache to ensure your application is highly available and scalable. You should plan your caching strategy carefully, and you should avoid building features that prevent your application from being cacheable.
Validate your search requirements Acquia Search wraps Apache Solr. If you already know you will rely upon a particular version of Solr, or if you have customizations in your Solr configuration, you should work with us to ensure those customizations are compatible with Acquia Cloud.
Plan for SSL Understand your security and privacy requirements. Be clear about your options for SSL and supporting modules.

You may also find some of the suggestions outlined in Assessing your Drupal site for migration onto Acquia Cloud helpful.

Getting help

Acquia provides you with the information you need to contact Acquia Support. Most of your day-to-day access to our team is conducted through tickets to ensure all communication is recorded and trackable. Our support engineers are able to answer all questions about the Acquia Cloud platform and Drupal best practices.

Acquia will not engage in development services, including any direct modification of code on your servers, unless a separate Professional Services engagement has been purchased to do so.

In addition to support tickets, we encourage you to set up advisory time to discuss Drupal and especially Acquia Cloud platform best practices. Common advisory call topics include SSL, caching, module recommendations, load testing, and many other topics. See the Support User’s Guide for full details on working with the Acquia Support team.