Personalization includes the Segment performance detail report displaying the following values:
Person count
Touch count
Average touch duration
Average number of Page Views
Average engagement score by segment
These values default to the past 30 days and can be optionally filtered by event name and segment name.
Running the report
To run the report:
Sign in to Personalization and in the top menu, click Analyze. The Analytics Views page opens.
Click Segment to expand the list of available reports.
Click Segment performance to display the report’s filter settings.
By default, the Segment performance report is pre-configured with the following filters and settings:
Customer Site is any value
Date is in the past 30 days
Event Name is any value
Segment Name is any value
To compile the report with the default filter settings, click Run.
The Total row represents visitors or touches from all listed segments.
To change filter settings, see Configuring report filters in Personalization.
Explore From Here
To view basic analytics information, from the report section in the table, click the icon and select Explore From Here from the menu.
Alternately, you can click Segment Performance in the table. Both options open the Explore page and display the Profiles section for the Segment performance report.
For more information, see Understanding Explore From Here for standard reports.