Web Governance
Does the live audio have an accessible alternative?
Mei-Ling is a 41-year-old woman originally from Chengdu, China, now living in Brighton, England. She works as a ceramic artist and runs her own studio. Mei-Ling became deaf as a teenager due to an illness and uses both British Sign Language (BSL) and written communication to interact with her clients and manage her business.
""Alright, this might sound a bit nerdy, but there is this forum I am part of for ceramic artists, and they do these live meet-ups. It is amazing, really, people sharing tips and tricks from all over the world, stuff you cannot just find anywhere else. They meet on the other side of the globe, so it is perfect that I could just ‘listen in’…except I cannot. Everyone else can join in real-time, but I am just…left out. It is frustrating. I wish they would just add a transcription or something so I could actually follow along.”"
This section provides an example of the issue.
The CEO of a global company is giving a speech to discuss how their financial performance is impacted by recent fluctuations in the global economy. The audio from the meeting is streamed live on the company website. Next to the audio player, there is a panel where viewers can follow along with a live text transcription of the speech. This allows people who are unable to hear the audio transmission to access the information in real time.
This section provides information on how to identify and review the issue.
The Acquia Web Governance platform highlights any elements in the code that may involve live-streaming audio.
Any check that involves live streaming audio is best conducted during an actual live stream. However, a more practical approach is often to ensure that your organization has the necessary procedures and technology in place to manage audio live streams, which includes offering text alternatives. This can be done with a trained human transcriber capable of producing real-time transcriptions or with software solutions that generate live text transcriptions of the audio. Make an assessment to determine if the audio stream provides an accurate text version of the transmitted audio. If it does, you can mark this issue as Reviewed.
For more information, visit How to review an accessibility issue.
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Web Governance