Introduction¶

The scan can track up to a maximum of 1000 heatmaps sessions per page per month. This document provides instructions on how to configure Heatmaps to track user activity on selected pages.

Prerequisites¶

This section provides information on the criteria that must be met before Heatmaps can be set up.

• Contract: The number of pages, sessions, and the percentage of traffic to track need to be set up by the Support Center. These are based on the details of the contract.
• Web browser extension: View the heatmaps with the web browser extension. For instructions on how to install and use the web browser extension, visit Web browser extension.

For further assistance, contact the support team or use the chat and help features inside the application. 

Setup¶

This section provides instructions for admin users on how to activate Heatmaps.

1. Click Admin Settings (gear icon) on the top menu bar.

   

   The Domain Settings page opens.

   

2. Click Action on the same row as a domain.

   

   The Action menu expands.

   
3. Select Script Setup Guide in the drop-down list. The Set up your Domain page opens.

4. Click to toggle Add Heatmaps to ON.

   
5. Copy the script and add it to the website HTML code.

For more information, visit Add the script.

Assign pages for Heatmaps¶

This section provides instructions on how to add pages to track with the heatmap.

1. From the Domain Overview, click Select Domain. The Domain Overview page opens.

   

2. Click on the domain name. The Dashboard for the domain opens.

   

3. Click Heatmaps (the flame icon) on the main toolbar.

   

   The Heatmaps page opens.

4. Click Search for Page (pen and paper icon) on the same row as the domain you wish to see the heatmap for.

   

   The search field opens.

   
5. Begin to type in the search field to search for pages to apply the heat map rule to. The list populates with matches.

• On the same row as the page listing, click Assign Heatmap Rule.

  

  The heat map is added to the page. The button is gone and a message informs: "Part of Heatmap rules."

  Additional resources¶

  For more information about the Heatmaps add-on, visit:

  • How to use Heatmaps
  • Heatmaps reports