Knowledge Base - Articles

Posted 21 Feb 2017

As of Wednesday, 1 March 2017, Acquia Cloud Free applications will no longer have access to Acquia Search.  

If your Acquia Cloud Free application requires Acquia Search, we recommend you speak with our Sales team to upgrade to an Acquia Cloud Professional subscription before 1 March 2017. 

You can reach our Sales team through https://www.acquia.com/ or by phone or email address for your region.  

Posted 09 Feb 2017

Since version 7.50, Drupal 7 has supported the storage of multi-byte UTF-8 characters in MySQL. This means Drupal 7 can now store emojis, certain Asian language characters and other symbols.

Some preparatory steps must be taken, however, to fully enable this capability on Acquia Cloud environments.

Posted 30 Jan 2017

On Friday, 1 December 2017, Acquia will be removing compatibility for Apache Subversion (SVN) code repositories on the Acquia Cloud platform.

A focus on quality service and product delivery

Posted 04 Jan 2017

Drupal 7.50 introduced support for multi-byte utf8 characters. Acquia Cloud has supported utf8mb4 since hosting release 1.92.8 however as the platform supports sites which may require utf8 and/or utf8mb4, additional steps are required to ensure that database backups (dumps) will record utf8mb4 characters properly.

Posted 28 Dec 2016

Drupal.org Reported Vulnerability - PHPmailer 3rd Party Library -- DRUPAL-SA-PSA-2016-004

On Monday, 26 December 2016 the Drupal.org security team announced DRUPAL-SA-PSA-2016-004 for arbitrary PHP code execution for the PHPMailer 3rd Party Library.  This vulnerability is present in PHPMailer version 5.2.18 and previous versions.   An update is available for the PHPMailer Library.

Posted 23 Dec 2016

In Acquia Cloud Release 1.96 PHP was upgraded to versions 5.6.28 and 7.0.14 . PHP version 5.6.28 and 7.0.13 introduces an issue for users that are constructing SFTP over SSH2 stream wrappers using the "ssh2.sftp://Resource id #NNN/..." scheme (where "NNN" is the numeric identifier of your SSH2 resource handle).

Posted 22 Dec 2016

In Acquia Cloud Release 1.96, we added the PECL YAML extension to PHP on our platform. The PECL YAML extension is much more efficient but much stricter than the standard Symfony YAML parser. If Drupal 8 sees the PECL YAML extension it will use that instead of the Symfony component. This can cause a problem with sites that have malformed YAML code.

The error will look similar to this :

Posted 14 Dec 2016

We would like to draw your attention to following changes occurring in the 1.97 Acquia Cloud release.

3DES Ciphers

In the 1.97 Acquia Cloud release, we will depreciate 3DES ciphers and remove them from the Acquia Cloud platform as part of our ongoing security improvements. Users who rely on outdated browsers such as older versions of Windows IE attempting to access your site after the 1.97 release may encounter difficulties until they upgrade to a modern browser.

Posted 02 Dec 2016

The following FAQ will address commonly asked questions related to our user interface change.

When is the new user interface available?

The interface is currently available. If you'd like to begin using it now, visit https://cloud.acquia.com. The new user interface will undergo a phased rollout from December 6 - 13, 2016. All Acquia Cloud customers will see the new user interface as of December 13, 2016. At that time, the former interface will no longer be available.

Posted 22 Nov 2016

There are two ports that we listen to on the Acquia network: Port 80 for plain traffic, and Port 443 for SSL-enabled traffic.

All requests will come to the balancer that has the IP attached to it. In SSL environments, this is typically an elastic load balancer (ELB).

On the balancer, there are two pieces of software that are running:

Varnish, listening on Port 80 and Nginx, listening on Port 443.

Contact supportStill need assistance? Contact Acquia Support