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Release notes

This webpage describes the regular updates Acquia has made to Campaign Factory. Note that some release dates may be in the future to enable subscribers to prepare their environments for upcoming product versions.


Campaign Factory - October 3, 2022

  • Feature Users can manage unused segments across instances and unpublish them to improve performance.
  • Fix Instances were not fetched when their associated account had a contact limit of zero.
  • Fix Campaign Factory displayed an error for the IP pool selection field when the email limit for the instance was exceeded.

Campaign Factory - August 29, 2022

  • Feature Users can determine IP pools for email sending for accounts, instances, and template instances.
  • Feature Tokens for custom fields being used in the email Advanced tab are copied with resource copy and Golden Template.
  • Fix Instance monthly email limits were not editable.

Campaign Factory - June 20, 2022

  • Feature Enhancements are made to the user search experience.
  • Fix Discrepancy in the matrix for the email statistics page was resolved.
  • Fix Instance contact limit displayed the incorrect default value of 10,000 contacts.
  • Fix After deleting the existing template instance resource, resource copy from the child instance to the template instance was failing.
  • Fix Users could not edit Modify Contact Tags on a Resource Copied form.
  • Fix Form fields were missing from destination instance forms after Resource Copy.

Campaign Factory - May 10, 2022

  • Fix Resource copy did not work for campaigns with the Change campaigns event set to Add contact to this campaign (restart the campaign).

Campaign Factory - April 27, 2022

  • Fix Resource copy showed a wrong error message when deleted segments were used in the Modify contact’s segments form action.

Campaign Factory - April 11, 2022

  • Feature Users can copy reports from the source instance to destination instances.

Campaign Factory - March 16, 2022

  • Change While copying resources, users can select multiple resources without closing the selection list.
  • Fix Campaigns could not be reliably copied between instances.
  • Fix Users were not visible in the UI when all attached accounts were deleted.

Campaign Factory - January 19, 2022

  • Change Template instances no longer count towards a customer’s instance limit.
  • Change Page titles appear in the browser for Campaign Factory.
  • Fix Copying multiple campaigns between instances at the same time failed when events in different campaigns had the same name.
  • Fix Form actions created after a Send email to contact action failed when copying forms between instances.
  • Fix Data did not copy after Post results to another form form submit actions when copying forms between instances.
  • Fix Custom domains with capital letters did not get validated.
  • Fix Instances could be created with invalid subdomains.
  • Fix Accounts with attached instances could be deleted.

Campaign Factory - November 16, 2021

  • Change An error message now appears if a user attempts to configure a sender domain that is already registered to a different Sparkpost account.
  • Fix Dynamic content in emails was not properly copied when using Resource Copy.
  • Fix Copying Roles with Has full system access? set to yes failed.
  • Fix Permissions were not copied when multiple roles were copied at the same time.
  • Fix Resources used in global tokens were not copied when a global token was included in another resource that was copied.
  • Fix The Resource Copy modal showed duplicate listings for some resources.
  • Fix Notifications for failures could be cut off if the notification text was too long.

Campaign Factory - September 6, 2021

  • Change The reliability of accessing Campaign Studio instances from Campaign Factory is enhanced.

Campaign Factory - August 17, 2021

  • Feature Customers can restrict access to instances by IP address. To get this feature enabled for your instances, create a support ticket.
  • Feature Customers with the Reseller package can whitelabel Campaign Factory.
  • Feature Campaign Factory supports OpenID Single Sign-On.
  • Change Campaign Factory is enhanced to have descriptive error messages on failed resource copy attempts. The error message details why the copy operation fails.
  • Change You can search resources for template instances in Campaign Factory.
  • Change Campaign Factory does not support Mautic community instances.
  • Fix The resource lists for template instances were not sorted in any order.
  • Fix When clicking the Actions link for template instances, users were directed to the instance’s dashboard and not to the specific items in the instance.

Campaign Factory - July 15, 2021

  • Fix While using the resource copy feature to copy emails, Campaign Factory copied the segments associated with emails. The copied segments were defined in the Exclude Segments field.
  • Fix When a resource was deleted from a Campaign Studio instance, the resource appeared in the list of copyable resources from that instance in Campaign Factory.

Campaign Factory - June 21, 2021

  • Change When a user is deleted or the user’s access to an account is removed, Campaign Factory deletes the user from all instances. If the user is not deleted and is attached to any account, the user exists in the instances attached to the account where the user has access.
  • Change Campaign Factory is enhanced to delete resources from linked instances if the resources are deleted from the golden template.
  • Change When using golden templates, you can sync text messages to linked instances.
  • Change When more than five notifications appear for a resource copy, Campaign Factory condenses all such notifications in a single pop-up.
  • Change With the resource copy feature, you can copy the landing pages that are created through the new landing page builder.
  • Fix If manually created dependent resources are included in a resource copy, the copy failed without any error message.

Campaign Factory - May 10, 2021

  • Feature While navigating to Campaign Studio from the Campaign Factory user interface, you are taken to the Dashboard page in Campaign Studio.
  • Fix The All permission didn’t persist when the details of existing users were updated.
  • Fix The Campaign Factory user interface had references of earlier product names such as Mautic and Maestro.

Campaign Factory - April 20, 2021

  • Feature You can link an instance to a template. Any changes made in the template can be synced to all linked instances.
  • Fix The Favicon icon didn’t appear correctly while using custom branding.
  • Fix Instance level branding didn’t reset correctly to Acquia branding.

Campaign Factory - March 30, 2021

  • Fix Favicon logo while branding an instance didn’t appear correctly.
  • Fix Campaign Factory failed to create Sparkpost webhooks for bounces and failed events. Hence, customers were unable to send emails through Sparkpost.

Campaign Factory - March 1, 2021

  • Change Custom domains in Campaign Factory now support mixed case.
  • Change While using the reseller feature in Campaign Factory, you can now reset the custom branding at the customer and account level.

Campaign Factory - February 9, 2021

  • Change By using the Campaign Factory user interface, you can now validate custom and sender domains more frequently. Previously, if you tried to validate custom and sender domains and the validation failed, the system triggered the subsequent validation only after ~ 24 hours. However, you can now reattempt validation sooner than that frequency.
  • Change Campaign Factory now allows you to validate the custom domains per instance.
  • Fix Campaign Factory user interface displayed an error while creating new sender domains.
  • Fix There was a security concern with Campaign Factory’s password reset form.

Campaign Factory - January 20, 2021

  • Change You can now copy custom themes to instances that are created from templates.
  • Fix In some scenarios, users were unable to create an instance from a template.
  • Fix In some scenarios, the user interface displayed Mautic branding instead of Campaign Studio.
  • Fix Users were unable to select multiple resources to copy with the same name.
  • Fix Users were able to use underscore in domains.

Campaign Factory - December 17, 2020

  • Change Campaign Factory now has proper validation for the length of the sender domain.
  • Change Campaign Factory now displays additional validation for email sender domains.
  • Fix There were a few typos in the Campaign Factory user interface.
  • Fix While submitting a form copied from a template, Campaign Studio displays a 500 error.

Campaign Factory - December 10, 2020

  • Change The resource copying feature in Campaign Factory has now been updated to provide enhanced stability and functionality.

Campaign Factory - September 23, 2020

  • Feature Campaign Factory now allows you to create custom roles to control permissions for users. The default roles are renamed to Super User and Administrator.
  • Feature You can now add a user to all accounts in Campaign Factory.
  • Fix While adding a custom domain, the domain validation job was not triggered.
  • Fix When searching for tags in the Campaign Factory user interface, the system didn’t display the instances associated with the tags.

Campaign Factory - August 20, 2020

  • Change Campaign Factory is now updated to allow OEM customers to customize their welcome emails.
  • Change Campaign Factory is now updated to allow users to easily display usernames and instance URLs in template emails.
  • Fix Users were unable to delete notifications from the Campaign Factory user interface.

Campaign Factory - April 16, 2020

  • Fix Users using the branding feature were unable to use custom branding.

Campaign Factory - March 19, 2020

  • Change Users can now clone available email resources across multiple instances in a single action.

The information contained herein is subject to change without notice and is not warranted to be error-free. If you encounter any errors, contact Acquia Support.