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Importing a Do Not Contact list

If you are migrating from another system and would like to import a list of contacts who have already opted out of receiving email, use the following process:

  1. Create your CSV file.

    • The file needs to include two columns:
      • Email address: Enter the email address of the contact.
      • Do not contact: Set the value to yes.
    • Save file as a CSV UTF-8 format.
  2. Go to your Contacts tab and select Import.

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  3. Select your file to import.

    csv-file-import

  4. Map the correct fields from your file.

    • Map your email address column to the email field within Campaign Studio
    • At the bottom of the mapping page, select the Do not contact field and map it to the one in your file

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  5. Click Import.

To view the progress of your file import, go to Contacts and select click Import History from the menu in the upper right-hand corner.