Twilio plugin setup¶

Creating an account in Twilio¶

In order to use Campaign Studio with Twilio, you must have a Twilio account. If you don’t have an existing account, create a new one.

To create a Twilio account:

1. Log in to twilio.com. For more information, see Twilio documentation.
2. Enter the required information to navigate to the Dashboard page.
3. If you want a trial phone number, click Get a Trial Number. Such a phone number provides virtual presence on the telecommunications network. For more information, see Twilio blog.
4. Copy the values for ACCOUNT SID and AUTH TOKEN.

Configuring Twilio application in Campaign Studio¶

To configure the Twilio application in Campaign Studio:

1. Sign in to your Campaign Studio account.

2. Click the Settings icon on the top right corner and select Plugins.

3. Click the Twilio plugin.

   

4. Under the Enabled/Auth section, set the Published option to Yes and paste the values for Account SID and Auth Token. You can get these values from the Dashboard page in Twilio. For more information, see Creating an account in Twilio.

   

5. Under the Features section, specify the following information:

   1. In Sending Phone Number, specify the phone number that you want to use to send text messages to your customers. If you don’t have such a number handy, you can use the trial number provided by Twilio. For more information, see Creating an account in Twilio.
   2. To enable or disable click tracking, set the DIsable click tracking toggle option to No or Yes respectively.
   3. In Do not send text message more than, specify the maximum number of text messages that you want to send to your customers on a day and select the time parameter in each to either day, week, or month.

   

6. Click Save & Close.

   This completes the integration of Campaign Studio with Twilio.

Now, you’re ready to send text messages. For more information, see Text Messages.