A webhook is an HTTP callback which enables you to send data from one application to another. Webhooks are like APIs when it comes to passing data, but an API request generates a response. Webhooks don’t require requests, so the data can send when it’s available. To send data from Campaign Studio to your application, you first must ensure you have a URL in place for your application that can accept data. If you are unsure, check with your dev or IT team if this is possible within your company.
Campaign Studio can send the following events through a webhook:
To set up a new webhook, perform the following steps:
Note
One webhook request payload can contain multiple events from various contacts. Usually 10.
Click an existing webhook to review the webhook posts. You’ll see the ID, Response, Date, Request Runtime, and Notes about the webhook. You may set the order of queued events for each Webhook to the default, chronological, or reverse chronological order. Configure the order in Settings > Configuration > Webhook Settings.