Last update date: March 15, 2023
Acquia Certification Program (”Program”) validates skills and knowledge of professionals building solutions with Drupal and on the Acquia platform. The Program is a comprehensive series of examinations and credentials useful to individuals and organizations to demonstrate their expertise with Drupal and the Acquia platform. For information about Acquia Certification offerings, see Professional Services Product Guide.
To the extent applicable to your processing of Personal Information, Acquia Inc. having its principal place of business at 53 State Street, Boston, MA 02109 (“Acquia” or “We”) is and will be a “controller” as defined in the GDPR/other privacy laws around the world. You can contact us by sending an email to email@example.com.
GDPR refers to, as applicable:
The UK GDPR, as defined in the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019
The Swiss Federal Act on Data Protection of 19 June 1992 (SR 235.1;), and from 01 January 2023 onwards, the revised Swiss Federal Act on Data Protection of 25 September 2020
The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data
Acquia has engaged ProctorU, Inc. (www.proctoru.com) as an online proctoring services provider for the online tests (”ProctorU”). In order to schedule a test, you are required to open an account with ProctorU. While creating an account with ProctorU, you will be required to share your first and last name, username, password, time zone, phone number(s), address, time of examinations, and any other information that you choose to share with ProctorU, including requested accommodations.
The online test requires taking the exam from a location where no other people are present during the exam and also requires the disclosure of certain other personal information to ProctorU, including sensitive personal information or special categories of personal information or similar terms as defined in the data protection laws applicable to you (collectively, “Sensitive Personal Information”). More specifically, ProctorU will collect the following categories of information which may be Sensitive Personal Information, depending on the circumstance of disclosure and the data protection law to which you are subject:
Government-issued photo identifications, which may include driver’s license number, address, passport number, and country of citizenship
Google map coordinates of your IP address, which may reveal your precise geolocation at the time of taking the test
We use and disclose your Sensitive Personal Information as described in How Acquia uses Sensitive Personal Information.
In addition, you may be required to take pictures of you and your environment to demonstrate that you do not have materials at hand that could assist you in answering the questions. ProctorU will video record the entire exam session during which you will be required to grant access to your webcam, speaker/microphone and other reasonable access rights to your computer as may be necessary to conduct the test.
For the examination, you will be required to download the Guardian Secure Proctoring Browser (“Guardian Browser”). The information collected by the Guardian Browser includes information about your device, operating system, session timings and other online activities.
The Guardian Browser locally stores cache and cookie information needed for normal browser navigation and website usage. This information is cleared each time the browser is closed, irrespective of whether you are in a ProctorU session.
You may at your sole discretion choose to share additional Personal Information about you, including through interactions with us.
After the test, Acquia will collect your exam results and other metadata relating to your performance on the test.
You will appreciate that the Personal Information described above is necessary for the proper and fair conduct of the tests and administration of the Acquia Certification Program. If you choose not to provide this Personal Information, you will not be permitted to take the tests.
We will use your Personal Information to:
Conduct the test and communicate with you before, during and after the test
Maintain records of examination for reasonable purposes connected with the tests such as auditing, record-keeping, verification, prevention of fraud, and addressing any complaints or questions
List you in the publicly-available Acquia certification registry and/ or Drupal experts registry, currently made available at Acquia Certification Registry | Acquia Certification, which is necessary for the purposes of enabling any interested person to verify whether or not you hold the relevant Acquia certification
Meet our legal and regulatory obligations
Comply with our obligations and exercise our rights under the agreement between you and us
During the test, ProctorU will match your photograph, facial image appearing on the screen, and government-issued photo identification. If in the unlikely event the verification is unsuccessful, the proctor assigned to you will give you an opportunity to explain the possible reasons for it. For example, when there is a difference arising due to significant age-gap between the photograph on the photo ID and your current facial image. While Acquia and ProctorU reserve the right not to permit you to proceed with the test, we will offer you an opportunity to reschedule the test if there are mutually-acceptable, alternative ways of verifying your identity.
We offer you a choice to receive additional communications of the nature listed below. You may unsubscribe at any time from any of these communications by following the opt-out or unsubscribe instructions provided in these communications:
Marketing emails where they pertain to those who are certified. For example, developer-specific tools and new offerings of exams.
Job offer emails from our partners who are looking to hire.
Release notes and/or updates that apply to your certification. For example, expiry, updated exams offered in their area of expertise, registry updates, and rebranding of badges.
Information that is listed in the Acquia certification registry is retained until you choose to erase it by exercising your data-subject access rights mentioned below.
Records of the tests, such as the questions and your answers, are retained for a period of 3 years from the date of examination.
Your account information with ProctorU will be rendered anonymous after a period of 1 year. Video and audio recordings of the test including the information collected for identity verification is stored for a period of 1 year.
The government-issued identity document is deleted within 7 days of the test date.
You may choose to uninstall the Guardian browser after the examination. In that case, all data collected through it will be deleted.
Acquia primarily relies on performance of the contract between you and us as the legal basis for processing its Personal Information in connection with the conduct of the tests. Acquia relies on your explicit consent for processing any Sensitive Personal Information. In addition, Acquia relies on legitimate interests in making available your Personal Information on the Acquia Certification Registry.
Depending on the applicable local data protection laws, you have certain rights relating to your Personal Data including, but not limited to:
Access to your data
Erasure (“right to be forgotten”)
Restriction of Processing
Object, opt-out, withdrawing your consent
Transfer of your data
Acquia provides you with the ability to exert any such right through the self-service mode under the User Management field of your Acquia Academy account. However, we will retain any information in its original form to the extent it is necessary for us to comply with applicable laws or to exercise our legal rights, or perform our legal or contractual obligations.
Where GDPR applies, you have a right to lodge a complaint with the relevant supervisory authority.