Information for: DEVELOPERS   PARTNERS


Downloading log files

Logs are stored in a log directory on each server. Users can access these files at the `/mnt/logs location.


This path does not include the logs of the same day. Therefore, you must submit a support ticket and request the Support team to export the logs.


To comply with MLPS, logs are stored for a minimum of 180 days. If these logs are not available at /mnt/logs, log a support ticket to have them retrieved from S3.

Log directory mapping

Directory/File Description
/mnt/logs/<project-key>-web-server Include php-fpm access logs and the logs of Drupal watchdog
/mnt/logs/rds/<db name of environment>/slowquery Include DB slowquery logs
/mnt/logs/rds/<db name of environment>/error Include DB error logs
/mnt/logs/<project-key>-solr Include the logs of Solr instance
/mnt/logs/<project-key>-ngnix Include the logs of nginx