Acquia Cloud Platform delivers comprehensive Drupal infrastructure support from a single vendor, and offers the following levels of service for hosting Drupal applications in the cloud:
Both Cloud Platform Professional and Cloud Platform Enterprise deliver a complete cloud-based infrastructure to support Drupal deployment workflow processes from development and staging through to production. Cloud Platform includes broad developer user interfaces and APIs, secure infrastructure access using SSH, and automated deployment from a version-controlled code repository.
Cloud Platform Professional and Cloud Platform Enterprise use the same user interface. For the purposes of the Acquia Cloud Platform user documentation, you can assume that all instructions apply equally to Cloud Platform Professional and Cloud Platform Enterprise, unless otherwise stated.
Paid Cloud Platform Professional and Cloud Platform Enterprise applications each have three environments by default: development, staging, and production. Optionally, Cloud Platform Enterprise applications can use additional environments.
The following table provides a more detailed comparison between Cloud Platform Professional and Cloud Platform Enterprise:
| Cloud Platform Professional | Cloud Platform Enterprise | |
|---|---|---|
| Infrastructure | Single infrastructure with web, file system, and database services all running concurrently and Varnish® caching supplied by non-dedicated load balancers. | Customizable, highly available cluster of multiple web nodes spanning at least two availability zones. Optional multi-region failover. |
| Uptime | Not guaranteed, but in practice, 99.9%+. Since Cloud Platform Professional provides single infrastructure, these applications do experience downtime when infrastructure is rebooted for system security updates, scheduled maintenance, or infrastructure resizing. | Guaranteed 99.95%. Since Cloud Platform Enterprise provides redundant infrastructure, these applications will not experience downtime when infrastructure is rebooted for system security updates, scheduled maintenance, or infrastructure resizing. |
| Additional tools | Access to most, but not all, Acquia subscription tools. Less platform monitoring. | Access to all Acquia subscription tools. Extensive platform monitoring. |
| Load balancers | Two shared. | Two shared or dedicated minimum with multi-region failover. |
| Redundant servers | Do experience downtime when servers are rebooted for system security updates, scheduled maintenance, or server resizing. | Don’t experience downtime when servers are rebooted for system security updates, scheduled maintenance, or server resizing. |
| SSL Certificate | Self-service | Self-service |
| Access to Edge | No | Add on available |
| Drupal Support Tickets | No | Yes |
| Static IP request | Yes | Yes |
Cloud Platform Professional is a self-service platform, while Cloud Platform Enterprise is fully managed by Acquia. Here are some examples of tasks that Acquia performs for Cloud Platform Enterprise customers, which Cloud Platform Professional customers must manage for themselves:
Since you manage several of your own infrastructure settings on Cloud Platform Professional, there is the risk that improper use of these settings can lead to infrastructure instability or poor application performance.
If you have a Cloud Platform Professional subscription you want to upgrade to Cloud Platform Enterprise, contact sales@acquia.com.
Cloud Platform Enterprise supports customized infrastructure and integration, with customized reverse proxy, infrastructure, caching, and database sizes. For example, some Cloud Platform Enterprise applications may require comparatively more database resources, while others may require comparatively more or larger infrastructure. Cloud Platform Enterprise supports custom integrations for use cases like single sign-on or integration with other enterprise systems.
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