Information for: DEVELOPERS   PARTNERS

Getting started with Cloud Platform Free

Cloud Platform Free is built on the same infrastructure as Cloud Platform Professional, so you can use the Cloud Platform documentation to learn how to use it. As a general rule, you can use Cloud Platform Free to do anything you can do on Cloud Platform Professional, subject to the limitations listed on the following page.

Creating a Cloud Platform Free subscription

Visit and complete the form fields to create a Cloud Platform Free subscription.

Upgrading to a paid subscription

Upgrade link image

To upgrade to a paid subscription and remove the feature limitations on your Cloud Platform Free subscription, click Upgrade now in the empty Prod environment on your subscription’s Environments page. You can then select your new hardware and other Cloud Platform features.

Product comparison

Compare what you receive with free or paid Cloud Platform:

Free Paid
Two environments: Development and Staging; no Production environment Three environments: Development, Staging, and Production (Cloud Platform Enterprise subscriptions can request more environments). For more information see the Working with environments documentation page.
No custom domain names You can assign custom domain names to your environments. For more information see the Managing domains documentation page.
Servers have limited CPU and disk storage. Your application’s codebase, database and file system are each limited to 1 GB of disk storage. See Managing disk storage for Cloud Platform Free applications for information about how to work within the storage limit. Depending on your subscription level, shared or dedicated servers with a wide range of CPU, memory, and storage capacities are available.
No support for Memcached, a general-purpose memory cache server daemon Improve website performance using Memcached, which moves Drupal’s standard caches out of the database into memory and caches the results of other expensive database operations.
You can’t send email from Cloud Platform Free websites. You can use an external third-party email service instead. Your websites can send limited outgoing emails such as Drupal registration confirmation emails and node subscription emails. You can’t send mass emails such as marketing messages or newsletters. You should use external email services for mass mailings. For more information, see About email in Cloud Platform applications.
You can’t use SSL (HTTPS) to serve your application. You can set up your application to use SSL (HTTPS).
Your application is available for 30 days. See Time limits for free subscriptions for details. Your application is available as long as you pay for it.
Insight provides several, but not all, available alerts and more limited website analysis. Insight reports can’t be downloaded. Insight provides the full range of available alerts and website analysis. Insight reports are downloadable.
Support unavailable from the Acquia Support team. Support available from the Acquia Support team, with different levels of support.

Time limits for free subscriptions

Your Cloud Platform Free subscription provides access to the features of Acquia Cloud for 30 days. After 30 days, your application and any of its associated data and files will be permanently removed from Cloud Platform. After removal, applications are unrecoverable. To preserve your application and prevent the loss of any data, ensure you upgrade to a paid subscription or export your application.


You can cancel your Cloud Platform Free subscription at any time by following the cancellation steps on the About Acquia billing page.


After you cancel your Cloud Platform Free subscription, you can no longer access your application or its files. Download a backup of your application, any log files, or anything else on your server you want to keep before you cancel.


As a free offering, Cloud Platform Free doesn’t entitle you to live or ticketed support even if you also have a paid Cloud Platform subscription. For more information about your Cloud Platform Free subscription, review its documentation.


The limitations on your Cloud Platform Free subscription apply to that subscription, even if you also have a paid Acquia subscription. For example, you can’t use for your Cloud Platform Free subscription support tickets you may have from a paid subscription.