Managing your servers

You can view information about your Acquia Cloud server on the Cloud > Servers page. You can also use this page to reboot, resize, or suspend the server.

Viewing server information

The Cloud > Servers page displays your server's size, AWS region, domain name, and IP address. It also displays your server's current usage of CPU, memory, and storage capacity as a percentage of the total resources available to you, and your server's number of MySQL slow queries for the time period you select.

Server data

In addition, under History, the Cloud > Servers page displays graphs showing how your website has been using the server's CPU, memory, and storage capacity, as well as frequency of slow database queries. By default, the page displays data for the past seven days. Use the time and date selectors to change the time period used for the CPU, memory, storage capacity, and MySQL slow queries graphs.

Using server information

  • If your website is near its maximum CPU capacity, upsizing your server can lead to faster performance and a better experience for your users.
  • If your website is near its maximum memory or storage capacity, upsizing your server can prevent your server from crashing.
  • Slow queries on your website cause slow page loads. If your website shows an increase in slow queries, this graph may help you identify changes in traffic, configuration (such as Views), or code. You can investigate your slow queries in detail by downloading your slow query log, and then analyze the log to identify the problem queries during the time frames shown in the graph.

Rebooting, relaunching, resizing, or suspending your server

On the Cloud > Servers page, you can reboot, relaunching, resize, or suspend your server. Note: This feature is available only to Acquia Cloud customers who pay with a credit card. Other customers who pay with a purchase order or under a contract must contact their Acquia account manager to resize or suspend a server.

Reboot

Reboot and resize server

To reboot your server:

  1. Click the Reboot button.
  2. In the confirmation dialog, click Reboot.

All sites on your server will be down for up to five minutes while the server reboots.

Relaunch

To relaunch your server:

  1. Click the arrow on the Reboot button.
  2. Select Relaunch.
  3. In the confirmation dialog, click Relaunch.

When you relaunch your server, all sites on the server will be down for 10 to 30 minutes while a new server is provisioned. You should not relaunch your server unless you have been instructed to by Acquia.

Resize

To resize your server:

  1. Click the arrow on the Reboot button.
  2. Select Resize.

    Resize a server

  3. Use the slider to select a new size for your server. Note how moving the slider changes the price, CPU, RAM, and type of your server. The type names refer to Amazon EC2 instance types.
  4. Enter your Acquia password. This gives you a moment to consider the consequences of what you're doing.
  5. Click Resize.

When you resize your server, all sites on the server will be down for 10 to 30 minutes while a new server is provisioned. The length of downtime will depend primarily on the amount of data being transferred. For more information about available server sizes, see Acquia Cloud billing and the Acquia Cloud pricing page.

Suspend

To suspend your server:

  1. Click the arrow on the Reboot button.
  2. Select Suspend.
  3. In the confirmation dialog, click the Suspend button.

All sites on your server will be down until you restart the server.

Increasing disk storage

You can also increase the disk storage available for Acquia Cloud Professional servers. For more information, see Increasing disk storage.

Servers for free subscriptions

If you have Acquia Cloud Free, the Cloud > Servers page displays different information. With Acquia Cloud Free, your website runs on a shared server, and you cannot reboot, resize, or suspend the server. You can upgrade your Acquia Cloud Free subscription to a paid Acquia Cloud subscription.