Getting started with Acquia Cloud Free

Acquia Cloud Free is built on the same infrastructure as Acquia Cloud Professional, so you can use the Acquia Cloud documentation to learn how to use it. As a general rule, you can use Acquia Cloud Free to do anything you could do on Acquia Cloud Professional, subject to the limitations listed on this page.

If you have an Acquia Cloud Free subscription, your use of Acquia Cloud is subject to some feature limitations, which you can remove at any time by upgrading to a paid subscription. To upgrade, either:

  • Click one of the Upgrade buttons in the Acquia Cloud user interface (for example, there's one on the Cloud > Workflow page under Prod).
  • Go directly to the Cloud pricing page to select your new hardware and other Acquia Cloud features.

In addition to the limitations listed for Acquia Cloud Free subscriptions, compare what you get with free or paid Acquia Cloud:

Free Paid
Two environments: Development and Staging; no Production environment Three environments: Development, Staging, and Production (Acquia Cloud Enterprise subscriptions can request additional environments). Learn more
No custom domain names You can assign custom domain names to your environments. Learn more
Servers have limited CPU and disk storage. Your website's codebase, database, and file system are each limited to 1 GB of disk storage. See Managing disk storage for Acquia Cloud Free for information about how to work within the storage limit. Depending on your subscription level, shared or dedicated servers with a wide range of CPU, memory, and storage capacities are available. Learn more.
No support for Memcached, a general-purpose memory cache server daemon Improve website performance using Memcached, which moves Drupal's standard caches out of the database into memory and caches the results of other expensive database operations
You cannot send email from Acquia Cloud Free websites. You can use an external third-party email service instead. Your websites can send limited outgoing emails such as Drupal registration confirmation emails and node subscription emails. You cannot send mass emails such as marketing messages or newsletters. You should use external email services for mass mailings. Learn more.
You cannot use HTTPS to serve your websites You can set up your website to use HTTPS. Learn more
You must use Git to manage your code repository You can use either Git or SVN to manage your code repository and can migrate between SVN and Git. Use of Git is recommended. Learn more.
No access to data on the Acquia Cloud Statistics page The Acquia Cloud Statistics page provides data about your website's traffic and performance
Your website is available as long as you're actively developing it (See Activity requirement for details) Your website is available as long as you pay for it
Support is available through the Acquia Forums only Support available from the Acquia Support team, with different levels of support available

Activity requirement for free subscriptions

To keep your Acquia Cloud Free subscription, you must be actively developing it. A subscription is inactive if, in a 60-day period, there have been no code commits to your code repository. At 30 days and 45 days of inactivity, Acquia will email website owners to remind them to continue to develop their websites to ensure that the Acquia Cloud Free websites remain available. If a website is inactive for 60 days, the website is archived as a site archive file and is then removed from Acquia Cloud .

If you're a website owner, be sure to check your spam folder for website inactivity emails from Acquia.

Acquia free subscriptions

Compare what you get with a free or paid Acquia subscription:

Free Paid
Insight provides many, but not all, available alerts and more limited website analysis. Insight reports can't be downloaded. Insight provides the full range of available alerts and website analysis. Insight reports are downloadable.
SEO Insight alerts not available Use Insight's SEO alerts to improve search rankings, increase organic search traffic, and maximize SEO quality of your Drupal website
Support is available through the Acquia Forums only Support available from the Acquia Support team, with different levels of support
Add-on services not available through Acquia An Acquia subscription gives you access to a dozen add-on services from Acquia and our partners, including testing, training, website optimization, and more
Acquia Search is limited to no more than 2,000 search queries per month, and your search index is limited to no more than 5,000 documents Depending on your subscription level, you may serve from 50,000 to 10 million search queries per year, and your search index may include up to 250,000 documents
Includes the Free level of Acquia's Mollom spam and content monitoring service Includes the Developer level of Acquia's Mollom spam and content monitoring service


As a free offering, Acquia Cloud Free does not entitle you to live or ticketed support. This is the case even if you also have a paid Acquia Cloud subscription. If you need help with your Acquia Cloud Free subscription, read the documentation or post a question in the Acquia Cloud Forum.

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