Acquia CDP

Purchase activity in CDP campaigns

The following table lists the purchase activity that you use to refine your audience based on transaction placed, product purchased, Average Order Value (AOV), revenue decile, and others:

Name

Description

Placed a transaction

Customers who made a transaction in a specific time frame. You can add refinements to this rule. For example, made a transaction after 08/01/23 where Average Order Value (AOV) is lower than $50.

Placed a number of transactions

Same as Placed a transaction, you can select the number of transactions that the customer made in the selected time frame. You can add refinements to this rule. For example, made more than five transactions in the last 30 days.

Places first transaction within refinements

Customers who made their first transaction within specific conditions. For example, first retail transaction, first Men’s transaction, first purchase within brand X. The following steps explains how this rule works:

  1. CDP evaluates the refinements.

  2. CDP ranks the transactions in sequence.

  3. CDP applies the input time frame to determine whether the first transaction within the specified conditions occurred within the time frame.

Places last transaction within refinements

Customers who made their last transaction within specific conditions. For example, last retail transaction, last Women’s transaction, last purchase within brand X. The following steps explains how this rule works:

  1. CDP evaluates the refinements.

  2. CDP ranks the transactions in sequence.

  3. CDP applies the input time frame to determine whether the last transaction within the specified conditions occurred within the time frame.

Purchased a product

Customers who purchased a product in a specific time frame. You can add refinements to this rule. For example, a customer purchased a product before 08/01/23 where ‘Organization Name’ equal to “San Francisco Store” and ‘Transaction Item Revenue’ is greater than $100.

Purchase a number of products

Same as Purchased a product, you can select the number of products that the customer purchased in the selected time frame. You can add refinements to this rule. For example, a customer purchased five products in the last 30 days.

Spent a certain amount in a time frame

Selects customers based on the amount of money they spent within a specific time frame. You can add refinements to this rule. For example, a customer spent more than $300 in the last 30 days where a subtype is Shipped or Returned.

Spent a certain amount in a transaction

Selects customers based on the amount of money they spent within a single transaction in a specific time frame. You can add refinements to this rule. For example, a customer spent more than $500 in a single transaction in the last 30 days where Organization Type is Physical.

Purchased a product in an organization (hierarchy)

Same as Purchased a product, you can add refinement by the organization’s hierarchy. This is for brands whose stores are organized within a hierarchy.

Purchased a product using a promotion

Made a transaction while using a specific promotion. For example, coupons in a specified time frame.

Purchased a product using a promotion in an organization (hierarchy)

Same as Purchased a product using a promotion, you can add refinement by the organization’s hierarchy. This is for brands whose stores are organized within a hierarchy.