Make sure to read the article Email
Customer Data Platform (CDP) will pull:
CDP pushes audience and content into Responsys supplemental tables. You can choose what field the supplemental tables will contain. You can access the supplemental tables in the CDP folder in the Responsys UI.
CDP can push to different supplemental tables. For instance, you Store Locator campaign can be pushed to the AgilOne_Audience supplemental table while all dispatches of the abandoned cart campaign can go to the AgilOne_AbandonedCart supplemental table (you can use the Exection_ID field to identify today’s audience). Supplemental tables where data from CDP Actions will be pushed need to be pre-configured by the CDP services or support team.
Provide CDP with a Responsys admin account
Provide access to the Responsys File Server and the corresponding SSH private key
(do not use a password-protected private key).
Provide CDP with an API user and the endpoint URL
Ensure that no existing Connector Job is scheduled to extract the key Responsys Events Sent / Clicked / Opened / Opted-In / Launch State.
Note
The CDP Implementation Consultant will create a daily Connect Job to extract daily the updated subscribers and the email activity. Responsys only allows the export of a specific event type once. Therefore, if a Connect job has already been set up to export that type of feed, it will appear greyed out in the Responsys UI when we set up the export job and CDP will not be able to pull it.