The password for your Customer Data Platform (CDP) account expires every 90 days. As usual, if you reset/change your password during that period, your old password will no longer be valid and your new password will be valid for 90 days from the date you set it.
Your password needs to comply with the following rules:
For more information about troubleshooting CDP password reset issues, see Troubleshooting common Customer Data Platform password reset issues.
Why am I locked out?
Your account will be locked if you enter an incorrect password too many times within a given time frame. You cannot reset your password once your account is locked. To get your account unlocked, contact Acquia Support through the Acquia Support portal.